Support Assistant

Delta Housing; Southend-on-Sea; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Learning & development

Healthcare cash plan

Employee rewards

Employee assistance programme

Wellbeing program

Job summary

Delta Housing is seeking a Support Assistant in Southend to provide person-centred support to individuals in daily living, promoting independence and tenancy sustainment within our values-driven service.

You will work as part of a team, assisting with personal care, daily living activities, safeguarding, medication support, and meaningful activities, with hybrid/flexible arrangements and a clear path for learning and development.

Qualifications

• QCF Level 3 or working towards it.
• Ability to work effectively both alone and in a team.
• Commitment to delivering excellent customer service.
• Understanding of rights, equality and diversity of the people supported.
• Strong written and oral communication with colleagues and professionals.

Responsibilities

• Support individuals with daily living activities, including personal care and tenancy sustainment.
• Contribute to development, implementation, monitoring and review of support plans.
• Ensure delivery of support in line with policies, safeguarding, health and safety standards.
• Support safe operation of the service, including medication administration and appointment support.
• Communicate effectively with individuals, families and partner professionals to ensure coordinated support.

Skills

Communication

Teamwork

Customer service

Education

QCF Level 3

Job description

Support Assistant

£26,227

Southend

Permanent

Full-Time

We are looking for a Support Assistant to provide high-quality person centred support to individuals in all aspects of daily living, promoting independence, tenancy sustainment, community engagement, and positive outcomes while ensuring services are delivered in line with Delta's values, policies and procedures.

What you'll be doing

• To support individuals with daily living activities, including personal care, tenancy sustainment goal setting and participation in meaningful activities.


• Contribute to the development implementation, monitoring and review of support plans to ensure they reflect individual needs, aspirations and outcomes.


• Ensure all support is delivered in accordance with organisational policies, procedures, legislative requirements, and safeguarding, health and safety standards.


• Support the safe operation of the service, including medication administration, appointment support, and completion of routine operational tasks.


• Communicate effectively with individuals, colleagues, families, and partner professionals to ensure coordinated and responsive support.

What we are looking for

• QCF level 3 (or interested in working towards this qualification).


• The ability to effectively both alone and as part of a team


• Commitment to always delivering excellence in customer service.


• Basic understanding and promoting the needs, rights equality, and diversity of the people we support.


• The ability to communicate effectively orally, in writing, electronically with colleagues, interested other professionals and the people we support.

Please note the office expectancy of this role is as follows: Based on site daily with shift work across the week on a rota basis.

Benefits

• The salary for this post will be £26,227 Per Annum.


• Learning and development opportunities


• Healthcare cash plan


• Robust employee reward and recognition programme


• Free and confidential Employee Assistance Programme


• Volunteering programme


• Competitive pension scheme


• 25 days pro rata annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.


• 37.5 hours employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.