Support Administrator

TN United Kingdom; Salisbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks a dedicated administrative professional to support its medical and nursing team. This role involves managing appointments, responding to inquiries, and maintaining patient records. The organization is committed to delivering high-quality care and offers excellent benefits, including generous holiday entitlement and opportunities for training. Join a team that values your contributions and supports your professional growth in a welcoming environment. If you're passionate about making a difference in healthcare, this could be the perfect opportunity for you.

Benefits

NHS Discounts

35 Days Paid Holiday

Generous Pension Scheme

On-site Parking

Leisure Centre Access

On-site Nursery

Holiday Play Scheme

Birthday Leave

Cycle to Work Scheme

Uniform Provision

Qualifications

• Educated to GCSE level in Maths and English.
• Experience in administration and good computer skills.

Responsibilities

• Provide secretarial and administrative support to the medical team.
• Maintain the sexual health appointment system and respond to inquiries.

Skills

Administration

Computer Skills

Confidentiality Awareness

Knowledge of Sexual Health

Autonomous Work

Education

GCSE in Maths

GCSE in English

Tools

Lilie IT Software

Lorenzo IT Software

Job description

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**Previous applicants need not apply**

• Assist in providing comprehensive secretarial and administrative support to the medical and nursing team within the Department of Sexual Health, including taking and distributing minutes, typing clinical letters, and other administrative tasks as required.
• Support and maintain the in-house sexual health appointment system and electronic patient records system, Lilie.
• Respond efficiently to telephone and email enquiries from patients and healthcare professionals.
• Work independently and collaboratively, prioritising and managing workload accurately, and responding to departmental needs and reporting frameworks.
• Provide cover and assistance to reception colleagues during leave, absence, or increased workload.

Main duties of the job

Please see attached Job description and person specification for full details of roles and responsibilities.

Working for our organisation

Salisbury NHS Foundation Trust (SFT) is a renowned hospital with over 250 years of history. We are committed to delivering outstanding patient experience and high-quality care, supported by a high-performing team.

We are an acute Trust rated “Good” by the CQC, offering regional and specialist services including Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, and others. We have approximately 470 beds and employ over 4000 staff.

We support flexible working and offer benefits such as NHS discounts, a minimum of 35 days paid holiday (pro rata), a generous pension scheme, and on-site facilities including parking, leisure centre, nursery, and holiday play scheme.

Detailed job description and main responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

Person specification

Essential and desirable skills

• Educated to GCSE level in Maths and English
• Experience in administration
• Good computer and keyboard skills
• Full driving licence and access to own transport
• Non-judgemental attitude and awareness of confidentiality
• Knowledge of confidentiality and safeguarding
• Experience with Lilie and Lorenzo IT software
• Ability to work autonomously
• Knowledge of Sexual Health
• Willingness to develop and train further

We offer excellent benefits including:

• Holiday entitlement starting at 27 days plus Bank Holidays, rising with service
• Birthday leave after 12 months
• Access to pension scheme
• Life assurance for pension scheme members
• Health and Wellbeing support
• Discounts on everyday purchases
• Cycle to work scheme
• Uniform provision (where required)
• On-site nursery and holiday schemes
• On-site fitness facilities
• Opportunities for training and career development