Supply Chain Service Administrator – Detail‑Oriented

ELIS; Andover; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

29 Days Holiday

Employee Assistance Programme

Job summary

Elis UK is seeking a Supply Chain Customer Service Administrator in Andover to help keep our supply chain running smoothly. You will work with suppliers, laundries and internal teams to process orders accurately and on time, and support invoice processing and product data maintenance.

This role emphasizes detail orientation, problem solving, and collaboration within a global organisation that values development and continuous improvement. Monday–Friday 8:30–16:30, 29 days holiday.

Qualifications

• Strong attention to detail with excellent organisational skills.
• Good numerical and analytical abilities to identify root causes.
• Confident written and verbal communication.
• Basic to intermediate Excel skills.
• Experience in administrative, supply chain, procurement, or customer service roles.
• Experience using ERP systems (Microsoft Dynamics AX is a plus).
• Ability to prioritise multiple tasks and work collaboratively.
• A-Level education (or equivalent).

Responsibilities

• Processing and managing intercompany orders and supplier orders for direct delivery to laundries.
• Handling customer and supplier queries, ensuring issues are resolved efficiently and professionally.
• Processing order amendments and maintaining accurate order information within our ERP system.
• Investigating and resolving order and invoice discrepancies.
• Setting up and maintaining product codes and supplier master data.
• Supporting invoice approval and processing activities.
• Managing pricing updates and ensuring system information aligns with supplier price lists.
• Processing sample orders and supporting wider supply chain administration activities.
• Monitoring departmental KPIs and helping drive continuous improvement.
• Working collaboratively with colleagues across the business to support excellent service delivery.

Skills

Attention to detail

Numerical skills

Communication skills

Excel

ERP systems

Education

A-Level education (or equivalent)

Tools

Microsoft Dynamics AX

Job description

Elis UK is seeking a Supply Chain Customer Service Administrator in Andover to help keep our supply chain running smoothly. You will work with suppliers, laundries and internal teams to process orders accurately and on time, and support invoice processing and product data maintenance.

This role emphasizes detail orientation, problem solving, and collaboration within a global organisation that values development and continuous improvement. Monday–Friday 8:30–16:30, 29 days holiday.