Supply Chain Optimization Product Manager

JINGDONG RETAIL (UK) LIMITED; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Joybuy is JD.com’s dedicated European retail platform, expanding across multiple markets and building smarter supply chains. The role focuses on optimizing inbound and overall supply chain, driving automation, and leading cross-functional projects to deliver measurable ROI.

Strong analytical and stakeholder management skills are essential, with English fluency and knowledge of European logistics preferred. The team values collaboration and innovation, offering exposure to high-visibility

Qualifications

• Bachelor’s degree or above in Supply Chain Management, Logistics, Industrial Engineering, Operations Management, or related field.
• 5+ years of experience in supply chain planning, warehouse network design, logistics engineering, or related roles.
• Strong understanding of warehouse network planning, operations, and logistics processes; knowledge of automation.
• Vendor management and cross-functional project delivery experience.
• Strong analytical skills with data-driven improvement ability.
• Excellent stakeholder management and communication, across functions.
• Fluent in English; Mandarin is a plus.
• Experience in European supply chains, e-commerce, or cross-border logistics preferred.

Responsibilities

• Supply chain optimization: identify areas for improvement and reduce inbound defects.
• Automation and process innovation: research warehouse tech and design smart sorting/storage solutions.
• Data-driven process optimization: analyze inventory turnover, lead times, and SOPs.
• Project management and implementation: lead efficiency projects with suppliers and internal teams.
• Supplier and cost management: screen logistics providers and optimize procurement costs.
• Cross-department collaboration: work with product, R&D, sales and marketing to upgrade the supply chain.

Skills

English

Cross-cultural

Stakeholder mgmt

Analytical skills

Supply chain

Education

Bachelor’s degree+

Job description

Who We Are

Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable. If you’re ready to make a difference, bring your talent and grow with us. Don’t just buy, Joybuy. Learn more about who we are and what we do: https://about.joybuy.com/about/

What We Offer

Joining Joybuy means becoming part of a business where people, innovation, and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business.

About The Team

You’ll be joining the Joybuy team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Key Responsibilities

• 1. Supply Chain Optimization: Identify areas for supply chain improvement and reduce defects in inbound supply chain. Work with partner teams and develop a comprehensive plan to improve inbound speed, accuracy and efficiency. Work with suppliers and fix inbound defects. Knowledge of procurement and payment processes is an added advantage.
• 2. Automation and Process Innovation: Research warehouse automation equipment and technologies, and design intelligent sorting and storage solutions. Drive the implementation of new processes, optimize operational workflows, improve labor and space efficiency, and reduce operating costs.
• 3. Data-Driven and Process Optimization: Analyze supply chain operation data (e.g., inventory turnover, fulfillment lead time), identify bottlenecks, and propose improvement plans. Develop standardized operating procedures (SOPs), drive system function iterations, and enhance end-to-end collaboration efficiency.
• 4. Project Management and Implementation: Lead process efficiency improvement projects. Coordinate with suppliers and internal resources, monitor construction progress and quality, and ensure that planned solutions are implemented efficiently to achieve expected returns.
• 5. Supplier and Cost Management: Screen and manage logistics service providers, optimize procurement processes and cost structures. Reduce construction and operating costs through negotiation and data analysis, and improve return on investment (ROI).
• 6. Cross-Department Collaboration and Innovation: Collaborate with product, R&D, sales, and marketing teams to drive the intelligent upgrade of the supply chain system. Explore new business models (e.g., cross-border, private domain operations), and deliver industry-specific solutions to enhance supply chain competitiveness.

Qualifications

• 1. Bachelor’s degree or above in Supply Chain Management, Logistics, Industrial Engineering, Operations Management, or a related field.
• 2. 5+ years of experience in supply chain planning, warehouse network design, logistics engineering, warehouse operations, or supply chain project management.
• 3. Solid understanding of warehouse network planning, warehouse operations, and logistics processes, with knowledge of warehouse automation and intelligent logistics solutions.
• 4. Proven experience in vendor management and cross-functional project delivery within a complex business environment.
• 5. Strong analytical skills with the ability to leverage data to identify opportunities and drive operational improvements.
• 6. Excellent stakeholder management, communication, and project management skills, with the ability to influence across multiple functions.
• 7. Fluent in English. Mandarin is a plus. Experience in European supply chains, e-commerce, or cross-border logistics is highly preferred.
• 8. Strong cross-cultural communication skills with the ability to bridge Chinese and Western business practices and build effective collaboration across global teams.

Why Join Us

You’ll have the opportunity to shape the future supply chain of a fast-growing international e-commerce business. This role offers broad strategic exposure, high executive visibility, and the chance to solve complex supply chain challenges at scale using data, technology, and innovative operating models. At Joybuy, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we’re solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us. Our global business Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we’re creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose. So let's do this. Let’s deliver joy.