Supply Chain Coordinator

Advocate Group; Slough; On-site; GBP 28,000 - 36,000; Full time

Job summary

Advocate Group in the United Kingdom is seeking a diligent Supply Chain Coordinator on a 12-month fixed-term contract to support day-to-day processing of customer orders, collaborating with customers, internal teams and third-party logistics providers to ensure orders are delivered accurately, on time and in full.

The ideal candidate will be detail-oriented, Excel proficient, and comfortable working under pressure, with experience in order processing, invoicing, and using SAP or similar ERP

Qualifications

• Attention to detail and thoroughness in processing orders.
• Proficiency with Microsoft Excel and general MS Office suite.
• Experience with ERP systems, preferably SAP.
• Experience in delivering excellent customer service.

Responsibilities

• Process customer and internal sample orders accurately using SAP.
• Coordinate with third-party logistics partners to ensure on-time delivery.
• Develop relationships with customers and ensure requirements are met.
• Resolve delivery and supply chain queries with customers.
• Support forecasting activities with the Supply Chain team.
• Manage invoicing and pricing for customer orders.
• Provide administrative support including meeting coordination and PO creation.
• Assist with product samples management via the direct-to-consumer platform.
• Support the Supply Chain Manager with projects and ad hoc activities.

Skills

SAP

Excel

Data analysis

Customer service

Time management

Tools

SAP

Job description

An exciting opportunity has arisen for a diligent and organised Supply Chain Coordinator to join a fast‑paced premium consumer goods business on a 12-month fixed‑term contract.

The successful candidate will support the day‑to‑day processing of customer orders, working closely with customers, internal teams and third‑party logistics providers to ensure orders are delivered accurately, on time and in full, while providing an excellent standard of customer service.

Key Responsibilities

• Process customer and internal sample orders accurately and efficiently using SAP.
• Build strong relationships with third‑party logistics partners to ensure orders are delivered on time, in full and according to customer requirements.
• Develop relationships with new and existing customers, ensuring all internal and external requirements are met.
• Review and resolve delivery and supply chain queries with customers.
• Work alongside the Supply Chain team to review customer forecasts.
• Manage invoicing and pricing for customer orders.
• Provide excellent administrative support to the wider business, including meeting coordination, purchase order creation and supplies management.
• Assist with the management of the product samples process through the company's direct‑to‑consumer platform.
• Support the Supply Chain Manager with projects and ad hoc activities as required.

The ideal candidate will be:

• Diligent, thorough and highly organised, with strong attention to detail.
• Numerate and literate, with good proficiency in Microsoft Office, particularly Excel.
• Comfortable working under time pressure, with the ability to prioritise tasks and efficiently manage a daily workload.
• Experienced in providing excellent customer service.
• A proactive, flexible and solution‑focused individual with a strong 'can-do' attitude.
• Able to analyse logistical problems and provide accurate and practical solutions.
• Able to demonstrate a good understanding of sales and order-processing processes.
• Experienced in using SAP or another ERP system (desirable)
• Experienced with Electronic Data Interchange (EDI) (desirable)

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