Supply Chain Coordinator

Advocate Group; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Advocate Group in the United Kingdom is seeking a diligent Supply Chain Coordinator for a 12-month fixed-term contract to manage day-to-day order processing, liaise with customers and logistics partners, and ensure on-time delivery.

You will use SAP, coordinate invoicing, forecast reviews, and provide admin support across the Supply Chain team, with a focus on accuracy, timely communication, and problem solving under pressure.

Qualifications

• Diligent, thorough and highly organised, with strong attention to detail.
• Numerate and literate, with good proficiency in Microsoft Office, particularly Excel.
• Comfortable working under time pressure, with the ability to prioritise tasks and efficiently manage a daily workload.
• Experienced in providing excellent customer service.
• A proactive, flexible and solution-focused individual with a strong 'can-do' attitude.
• Able to analyse logistical problems and provide accurate and practical solutions.
• Able to demonstrate a good understanding of sales and order-processing processes.
• Experienced in using SAP or another ERP system (desirable)
• Experienced with Electronic Data Interchange (EDI) (desirable)

Responsibilities

• Process customer and internal sample orders accurately and efficiently using SAP.
• Build strong relationships with third-party logistics partners to ensure orders are delivered on time, in full and according to customer requirements.
• Develop relationships with new and existing customers, ensuring all internal and external requirements are met.
• Review and resolve delivery and supply chain queries with customers.
• Work alongside the Supply Chain team to review customer forecasts.
• Manage invoicing and pricing for customer orders.
• Provide excellent administrative support to the wider business, including meeting coordination, purchase order creation and supplies management.
• Assist with the management of the product samples process through the company's direct-to-consumer platform.
• Support the Supply Chain Manager with projects and ad hoc activities as required.

Skills

Diligent

Organised

Excel proficiency

Customer service

Time management

Analytical thinking

Sales/order processing understanding

Proactive attitude

Tools

SAP

ERP systems

Job description

An exciting opportunity has arisen for a diligent and organised Supply Chain Coordinator to join a fast-paced premium consumer goods business on a 12-month fixed-term contract.

The successful candidate will support the day-to-day processing of customer orders, working closely with customers, internal teams and third party logistics providers to ensure orders are delivered accurately, on time and in full, while providing an excellent standard of customer service.

Key Responsibilities

• Process customer and internal sample orders accurately and efficiently using SAP.
• Build strong relationships with third-party logistics partners to ensure orders are delivered on time, in full and according to customer requirements.
• Develop relationships with new and existing customers, ensuring all internal and external requirements are met.
• Review and resolve delivery and supply chain queries with customers.
• Work alongside the Supply Chain team to review customer forecasts.
• Manage invoicing and pricing for customer orders.
• Provide excellent administrative support to the wider business, including meeting coordination, purchase order creation and supplies management.
• Assist with the management of the product samples process through the company's direct-to-consumer platform.
• Support the Supply Chain Manager with projects and ad hoc activities as required.

The ideal candidate will be:

• Diligent, thorough and highly organised, with strong attention to detail.
• Numerate and literate, with good proficiency in Microsoft Office, particularly Excel.
• Comfortable working under time pressure, with the ability to prioritise tasks and efficiently manage a daily workload.
• Experienced in providing excellent customer service.
• A proactive, flexible and solution-focused individual with a strong 'can-do' attitude.
• Able to analyse logistical problems and provide accurate and practical solutions.
• Able to demonstrate a good understanding of sales and order-processing processes.
• Experienced in using SAP or another ERP system (desirable)
• Experienced with Electronic Data Interchange (EDI) (desirable)

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