Supply Chain Coordinator

Rise Resourcing; Nottingham; On-site; GBP 23,000 - 29,000; Full time

Job summary

Rise Resourcing in Nottingham is seeking a driven Supply Chain Coordinator to manage end-to-end order processing and customer accounts. You will act as the primary contact for a portfolio of client accounts, ensuring timely communication and delivery across internal teams and external partners.

The role requires SAP experience, strong Excel skills, and meticulous attention to detail to maintain high service standards.

Qualifications

• Experience in customer service, administration, or account coordination.
• Intermediate Excel skills (VLOOKUPs, pivot tables) with data systems.
• Familiarity with SAP or similar ERP systems preferred.
• Excellent written and verbal communication with strong attention to detail.

Responsibilities

• Manage day-to-day order processing and management using SAP.
• Monitor stock availability, track delivery progress, and resolve logistics or account queries.
• Collaborate with warehouses, hauliers, and external partners to ensure on-time orders.
• Check order accuracy and communicate delivery details, pricing, returns, or delays.
• Utilise SAP, Excel, and internal reporting tools to monitor performance and identify improvements.

Skills

Customer service

Account coordination

Communication

Attention to detail

Tools

SAP

Excel

Internal reporting tools

Job description

My client, a leading global provider of high-quality care products, is seeking a driven and detail-oriented Supply Chain Coordinator to join their established team in Nottingham.

The Opportunity

In this role, you will act as the dedicated main point of contact for a portfolio of key customer accounts. You will oversee the full lifecycle of customer orders from receipt through to delivery, ensuring seamless communication and exceptional service standard delivery.

Key Responsibilities

• Manage day-to-day order processing and management using SAP.
• Monitor stock availability, track delivery progress, and proactively resolve potential logistics or account queries.
• Collaborate closely with internal teams, warehouses, hauliers, and external partners to guarantee orders arrive on time and in full.
• Check order accuracy and communicate clearly with clients regarding delivery details, pricing, returns, or potential delays.
• Utilise SAP, Excel, and internal reporting tools to monitor account performance and identify process improvements.

What We Are Looking For

• Proven experience in customer service, administration, or a similar account-coordination role.
• Intermediate Excel skills (e.g., VLOOKUPs, pivot tables) and comfort working with systems/data.
• Prior experience with SAP or similar ERP systems is beneficial, though not essential.
• Excellent written and verbal communication skills with strong attention to detail and multi-tasking abilities.