Customer-Centric Supply Chain Coordinator

Rise Resourcing; Nottingham; On-site; GBP 23,000 - 29,000; Full time

Job summary

Rise Resourcing in Nottingham is seeking a driven Supply Chain Coordinator to manage end-to-end order processing and customer accounts. You will act as the primary contact for a portfolio of client accounts, ensuring timely communication and delivery across internal teams and external partners.

The role requires SAP experience, strong Excel skills, and meticulous attention to detail to maintain high service standards.

Qualifications

• Experience in customer service, administration, or account coordination.
• Intermediate Excel skills (VLOOKUPs, pivot tables) with data systems.
• Familiarity with SAP or similar ERP systems preferred.
• Excellent written and verbal communication with strong attention to detail.

Responsibilities

• Manage day-to-day order processing and management using SAP.
• Monitor stock availability, track delivery progress, and resolve logistics or account queries.
• Collaborate with warehouses, hauliers, and external partners to ensure on-time orders.
• Check order accuracy and communicate delivery details, pricing, returns, or delays.
• Utilise SAP, Excel, and internal reporting tools to monitor performance and identify improvements.

Skills

Customer service

Account coordination

Communication

Attention to detail

Tools

SAP

Excel

Internal reporting tools

Job description

Rise Resourcing in Nottingham is seeking a driven Supply Chain Coordinator to manage end-to-end order processing and customer accounts. You will act as the primary contact for a portfolio of client accounts, ensuring timely communication and delivery across internal teams and external partners.

The role requires SAP experience, strong Excel skills, and meticulous attention to detail to maintain high service standards.