Supply Chain Coordinator

Tom Dixon Studio; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

Tom Dixon in London is seeking a Supply Chain Coordinator to join our Operations team. You will manage inbound flows from suppliers to our warehouse, ensuring accuracy, efficiency and compliance while liaising with suppliers, logistics partners and internal stakeholders.

The role covers inbound inventory management, collaboration with 3PLs, monitoring SLAs, and driving continuous improvements to reduce costs and improve service levels.

Qualifications

• 2–4 years of experience in supply chain, logistics or operations.
• Strong knowledge of logistics operations and 3PL management.
• Experience with WMS, ERP and transportation management systems.
• Excellent analytical, organizational and problem-solving skills.

Responsibilities

• Oversee inbound operations, ensuring accuracy, efficiency and compliance.
• Manage supplier relations, POs, fulfillment and returns.
• Maintain inventory accuracy through audits and reconciliations.
• Collaborate with 3PLs, inbound carriers and distribution partners.
• Monitor SLAs and resolve escalations related to delays or stock discrepancies.
• Ensure customs, trade regs and import/export documentation compliance.
• Identify improvements to streamline processes and reduce costs.
• Partner with cross-functional teams to align operational strategies.
• Develop reports on KPIs like inventory accuracy, supplier performance and logistics costs.

Skills

2-4 years exp

Logistics operations

3PL management

WMS

ERP

TMS

Analytical skills

Organizational skills

Problem solving

Tools

WMS

ERP

TMS

Job description

We are looking for a Supply Chain Coordinator to join our Operations team. As a Supply Chain Coordinator you will manage and optimize the inbound flow from suppliers to our warehouse in Denmark. You'll be responsible for ensuring efficient inbound processes, while maintaining compliance and company standards. The ideal candidate will act as the key link between suppliers, logistics partners, and internal stakeholders, driving continuous improvements to enhance service levels, cost efficiency, and operational excellence.

About Us

Established in 2002, Tom Dixon is a British luxury design brand which is represented internationally. Specialising in furniture, lighting and accessories, Tom Dixon has hubs in London and New York and is represented by preferred partners internationally and distributed globally in key markets. With an aesthetic that is intrinsically inspired by the brand’s British roots, the products are internationally recognised and appreciated for their pioneering use of materials and techniques.

Our extraordinary head office as well as our Flagship Store are located at 1 Bagley Walk, Kings Cross, London, N1C 4PQ. More information about us can be found at www.tomdixon.net.

About the Role

Inbound Inventory Management

• Oversee key inbound operations, ensuring accuracy, efficiency, and compliance.
• Manage inbound flows, including supplier management, purchase orders, order fulfilment, and returns.
• Maintain inventory and service accuracy through regular audits and reconciliation.

Operations & Logistics Coordination

• Collaborate with 3PL providers, Inbound carriers, and distribution partners to ensure timely delivery of goods.
• Monitor and manage service-level agreements (SLAs) with logistics providers.
• Resolve escalations related to shipping delays, damages, or stock discrepancies.
• Ensure compliance with customs, trade regulations, and import/export documentation.

Process Improvement & Compliance

• Identify and implement continuous improvement initiatives to streamline processes and reduce costs.
• Standardize procedures across multiple regional sites.
• Drive sustainability and efficiency projects in logistics operations.
• Ensure adherence to company policies, health & safety requirements, and legal obligations.

Cross-functional Collaboration

• Partner with Supply Chain, Merchandising, Finance, and Customer Service teams to align operational strategies.
• Work with IT to enhance reporting capabilities.
• Act as the primary point of contact for internal stakeholders on inbound operations matters.

Reporting & Analysis

• Develop and deliver regular reports on KPIs including inventory accuracy, supplier performance, and logistics costs.
• Analyse operational data to identify risks, opportunities, and performance trends.
• Provide insights and recommendations to senior management for strategic planning.

About you

This role is suitable for a ambitious and motivated early career supply chain professional with some previous experience working in supply chain, logistics or operations.

More specifically, you would have:

• 2–4 years of professional experience in supply chain, logistics, or operations.
• Strong knowledge of logistics operations, 3PL management, and supply chain best practices.
• Experience with warehouse management systems (WMS), ERP, and transportation management systems (TMS).
• Excellent analytical, organisational, and problem-solving skills.

For the right candidate, we will offer a competitive remuneration package including a highly attractive bonus scheme, alongside the opportunity to build an extraordinary career within one of the world’s leading lifestyle brands.

We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.