Supply Chain Account Manager

Bose; London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

Bose is looking for a Supply Chain Account Manager to join their European Sales Channels team in London. This role involves developing and maintaining demand forecasts, collaborating across various departments, and employing analytical skills to enhance forecasting performance. The ideal candidate will have a strong educational background and significant experience in demand planning or supply chain management.

Qualifications

• Extensive experience in demand planning, supply chain, or account management.
• Self-motivated and able to work independently.

Responsibilities

• Develop and maintain demand forecasts for assigned accounts.
• Analyze historical sales data and market trends.
• Collaborate with product teams for demand forecasts.

Skills

Analytical

Communication

Negotiation

Education

Bachelor in Business, Finance, Economics or Operations

Tools

Microsoft Office

Kinaxis/RapidResponse

SAP

Job description

Social network you want to login/join with:

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.

At Bose, we are constantly learning and constantly curious. We never stop imagining what better sound sounds like. The Product team leads the transformation of ideas through research, design, development, marketing, and sales, unleashing the transformative power of sound and delivering the best products on the market.

Job Description

Role:

The Global Supply Chain Planning team is seeking an experienced Supply Chain Account Manager to support our European Sales Channels. The candidate will possess strong analytical and problem-solving skills and a proven ability to deliver data-driven insights and recommendations.

The SAM’s primary goal is to drive a timely, accurate, and complete forecast to enable our Sales Channel to achieve revenue targets while seeking to continuously improve forecast accuracy to enable Supply Planning to optimize inventory levels. The SAM needs to leverage both their analytical skills as well as their influence and collaboration skills to partner closely across Sales, Business Planning, Finance, and Global Supply Chain to drive the consensus demand planning cycle ensuring that all assumptions impacting the demand plan are aligned. A strong collaboration with Order Management is also required.

Additional responsibilities include supporting the development of new product volumes and launch plans and providing insightful sales analysis to help explain business results, identify risks and opportunities, and measure key performance indicators. Furthermore, the SAM has to identify opportunities with regards to Supply Chain Processes like logistics, order quantities, and warehousing.

The above requires the ideal candidate to develop a strong business acumen and strong relationships across a wide variety of stakeholders to optimize business results.

Responsibilities:

Lead the Account Demand Consensus Cycle as part of the overarching S&OP:

• Develop and maintain demand forecasts for assigned account responsibilities, incorporating inputs from sales, marketing, and other relevant stakeholders
• Analyze historical sales data, market trends, and customer behavior and utilize that information as input into a more accurate forecast
• Develop and maintain a deep understanding of assigned customer order patterns and nuances to their business and incorporate those learnings into the forecast
• Collaborate with the Product team to incorporate promotional activities, product launches, and other relevant “marketing related” events into demand forecasts
• Work closely with Supply Planning to ensure alignment between demand forecasts and inventory management strategy
• Regularly review forecast accuracy and make adjustments as necessary to improve forecasting performance; communicate accuracy on a regular basis to relevant Sales stakeholders and drive a culture of continuous improvement
• Identify potential risks and opportunities through the consensus process and develop strategies with Sales to mitigate risks and capitalize on opportunities
• Report and provide analysis on insights into demand trends, forecast accuracy, and inventory performance
• Have an understanding of how to manage statistical forecasting models, select best fit models, and clean history to provide a better input into future stat forecasts
• Ability to seamlessly switch between account level (Sales) views and product line level (Product) views of analysis depending on the audience

Location:

Hybrid working; 3 days per week at the office;

Education and Experience: Bachelor in Business, Finance, Economics or Operations, extensive experience in demand planning, supply chain, or account management.

Key Skills:

Excellent verbal and written communication

Analytical: Needs strong analytical skill set to work using different sources of information

Strong personality: Able to listen, influence and negotiate with primary business stakeholders

Self-motivated, self-starter and ability to work independently. Proficient in Microsoft Office (Excel, Word, PowerPoint)

Solid Knowledge in one or more of the following areas:

• Supply Value Chain
• Kinaxis/RapidResponse
• SAP
• Forecasting

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.