Supplier Account Manager

incora; East Midlands; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Holiday allowance

Pension scheme

Health cash plan

Flexible working

Discount portal

Green Travel Allowance

Job summary

Incora is seeking an exceptional Supplier Account Manager (Derby) to lead supplier relationships and ensure on-time, in-full delivery while prioritising quality and safety. You will drive supplier performance through CI, capacity planning and rate readiness, with collaboration across internal and external stakeholders.

Ideal candidates will have a strong track record in relationship management, problem solving and experience with MRP/ERP systems, plus proficiency in MS Office and AI tools.

Qualifications

• Exceptional relationship management experience.
• Proven problem-solving track record.
• Strong working knowledge of MRP/ERP systems.
• Proficient in Microsoft Office (Excel/Word/PowerPoint).
• Experience using Copilot or AI tools to boost productivity.
• Willingness to travel 2–3 times a year.

Responsibilities

• Manage supplier relationships to deliver first-class service and OTIF goals.
• Collaborate with internal teams to understand and meet customer needs.
• Drive supplier performance through continuous improvement and capacity planning.
• Monitor and report on supplier performance and risk.

Skills

Relationship management

Problem solving

MRP/ERP systems

Microsoft Office (Excel, Word, PowerP

Copilot or AI tools

Willing to travel

Tools

MRP/ERP systems

Job description

Our Incora Story is really taking off - we'd love you to join us for the journey.

We are currently seeking an exceptional relationship manager to join us as Supplier Account Manager (Derby).

As Supplier Account Manager, you will manage the relationships of our suppliers, working with them to provide first-class service, ensuring the needs of our customers are understood and managed within our organisation. Key to the role is driving On time Delivery in Full (OTIF), with Quality and Safety at the forefront of all deliverables to support the customer needs.

The role is focused on Supplier Performance through Continuous Improvement, Capacity Planning and Rate Readiness to adapt and react to the Customers needs from the monthly order cycle. Working with all levels within the business both internally and externally to ensure you are achieving fantastic results.

As the leading supply chain solutions business in the aerospace industry, relationships are at the heart of our business and we are therefore looking for an exceptional, persuasive and adaptable professional to join us and take ownership of building supplier relationships - building trust and monitoring performance.

About You

You will be exceptional at relationship management, and managing supplier expectations will be at the heart of everything you do. You will be able to bring with you a fantastic track record of problem solving and overcoming roadblocks. A strong working knowledge of MRP/ERP systems is a must for this role.

We are interested in people from all backgrounds and experiences of working in a Supply Chain management position where excellence is at the heart of what you do. We are especially interested in hearing from those candidates who have worked in the Aerospace, Manufacturing or Production sectors.

Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity.

Travel is expected so you must be able to drive and commit to visiting the supply chain that you will be aligned to. Occasional travel to visit suppliers in Europe will also be expected 2-3 times a year.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

Courage Take ownership for issues and problems.

Collaboration Share knowledge and experience with others

Commitment - Focus on ensuring internal and external customer expectations are met in a timely way .

Community - We value our world and everyone who shares it.

Benefits

• Starting salary between £40,000 to £45,000 dependent on experience
• We want you to share in the success of Incora, so every employee is eligible for one of our incentive programs.
• We want you to enjoy life as well as work, so we offer great holiday benefits such as 25 days holiday plus 8 bank holidays with a holiday buying scheme with the ability to buy up to 5 additional days
• We want to support you and the people that matter to you. We do this by offering different ways to work flexibly with our flexible working and family friendly policies and practices.
• We want you to have peace of mind regarding your future with our generous Company pension scheme including 4 times salary life cover
• We want to help you look after you and your family by providing Health cash plans saving you money and helping you to stay well
• Incora is dedicated to sustainability and proactive environmental stewardship. We implement eco-friendly practices and encourage our employees to contribute to our green initiatives through participation in our EHS Programs, which include rewarding employees who use green transport to travel to work with our Green Travel Allowance
• We believe every little helps by offering a generous discount portal only available to Incora employees
• Very importantly we want to be with you to help your career take off and become part of the Incora Story

At Incora, every application is reviewed by a real person, not by AI. While we understand that candidates may use AI tools to assist with their CV or application, we value seeing your individual style and authentic voice. Please use AI sparingly so your application truly reflects you and your unique experience.

We are passionate about Diversity & Inclusion and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.

Incora is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical. With a strong foundation in the aerospace and defense markets, we also utilize our expertise to serve industrial manufacturing, mari