Supplier Account Manager

Pattonair (Derby) Limited; East Midlands; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Starting salary £40,000–£45,000

Incentive programs

25 days + 8 bank holidays + holidaybuy

Flexible working

Company pension (4x life cover)

Health cash plans

Green Travel Allowance

Employee discount portal

Career development support

Job summary

Incora is seeking an exceptional Supplier Account Manager (Derby) to manage supplier relationships, ensuring OTIF delivery and a strong focus on quality and safety. You will drive continuous improvement, capacity planning, and rate readiness while collaborating with internal and external stakeholders.

The role requires travel to supplier sites and periodic visits to Europe, leveraging your experience in aerospace/manufacturing and strong Excel/PowerPoint skills.

Qualifications

• Exceptional relationship management with a track record of solving issues and meeting customer needs.
• Strong problem-solving skills with the ability to overcome roadblocks in a fast-paced environment.
• Working knowledge of MRP/ERP systems used in supply chain and operations.
• Proficiency with Microsoft Office applications (Excel, Word, PowerPoint) and familiarity with AI tools to boost productivity.

Responsibilities

• Manage supplier relationships to ensure On Time In Full (OTIF) delivery and align with customer expectations.
• Coordinate with internal teams to drive continuous improvement, capacity planning and rate readiness.
• Travel to supplier sites; occasional visits to Europe 2–3 times per year; represent Incora values externally.

Skills

Relationship management

Problem solving

MRP/ERP knowledge

Microsoft Office (Excel/Word/Power\u00

Aerospace/Manufacturing experience

Tools

Copilot/AI tools

Job description

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional relationship manager to join us as Supplier Account Manager (Derby). As Supplier Account Manager, you will manage the relationships of our suppliers, working with them to provide first-class service, ensuring the needs of our customers are understood and managed within our organisation. Key to the role is driving On time Delivery in Full (OTIF), with Quality and Safety at the forefront of all deliverables to support the customer needs. The role is focused on Supplier Performance through Continuous Improvement, Capacity Planning and Rate Readiness to adapt and react to the Customers needs from the monthly order cycle. Working with all levels within the business both internally and externally to ensure you are achieving fantastic results. As the leading supply chain solutions business in the aerospace industry, relationships are at the heart of our business and we are therefore looking for an exceptional, persuasive and adaptable professional to join us and take ownership of building supplier relationships – building trust and monitoring performance.

About You

You will be exceptional at relationship management, and managing supplier expectations will be at the heart of everything you do. You will be able to bring with you a fantastic track record of problem solving and overcoming roadblocks. A strong working knowledge of MRP/ERP systems is a must for this role. We are interested in people from all backgrounds and experiences of working in a Supply Chain management position where excellence is at the heart of what you do. We are especially interested in hearing from those candidates who have worked in the Aerospace, Manufacturing or Production sectors. Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity.

Travel is expected so you must be able to drive and commit to visiting the supply chain that you will be aligned to. Occasional travel to visit suppliers in Europe will also be expected 2-3 times a year. Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

Incora Values

• Courage Take ownership for issues and problems.
• Collaboration Share knowledge and experience with others.
• Commitment – Focus on ensuring internal and external customer expectations are met in a timely way.
• Community – We value our world and everyone who shares it.

Benefits and Perks

• Starting salary between £40,000 to £45,000 dependent on experience
• Every employee is eligible for one of our incentive programs.
• 25 days holiday plus 8 bank holidays with a holiday buying scheme with the ability to buy up to 5 additional days
• Flexible working and family friendly policies and practices.
• Company pension scheme including 4 times salary life cover.
• Health cash plans saving you money and helping you to stay well.
• Green transport reward with Green Travel Allowance.
• Generous discount portal only available to Incora employees.
• Career support to help your career take off and become part of the Incora Story.

Culture and Sustainability

Incora is dedicated to sustainability and proactive environmental stewardship. We implement eco-friendly practices and encourage our employees to contribute to our green initiatives through participation in our EHS Programs, which include rewarding employees who use green transport to travel to work with our Green Travel Allowance. We believe every little helps by offering a generous discount portal only available to Incora employees.

We are passionate about Diversity & Inclusion and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.

Incora™ is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical. With a strong foundation in the aerospace and defense markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on‑site customer services. We pride ourselves on offering:

• Industry‑leading capabilities
• Innovative solutions
• Greater customer value
• Trusted supplier relationships
• Business growth and operational efficiency

Incora requests that recruitment agencies do not speculatively submit CVs to any employee or associate of our company unless explicitly asked to do so by a member of our Talent Acquisition Team or Hiring Manager for a particular role. Any CVs sent to an Incora employee on a speculative basis will not be recognised and we will not accept liability for any fee or commission, should we subsequently employ a candidate who applied to us directly or was introduced by a member of our Talent Acquisition Team.