Supervisor UK

Zizzi Restaurants; Northampton; On-site; GBP 25,000 - 34,000; Full time

Job summary

A leading restaurant chain is seeking a Supervisor to ensure high standards of service and manage team operations. With a competitive wage and benefits, you will lead a passionate team, ensuring every customer has an enjoyable dining experience. The role offers opportunities for career growth and various perks.

Benefits

50% off at Zizzi & ASK Italian

Free and discounted menu items

Access to Wagestream for early wage access

Discounts on cinema tickets and travel

Employee Assistance Programme

28 days holiday pro rata

Company pension contributions

Zizzi branded uniforms provided

Qualifications

• Experience in a supervisory role within the hospitality industry preferred.
• Strong communication skills and the ability to lead a team.

Responsibilities

• Managing the restaurant team to ensure smooth operations.
• Coaching the team to deliver exemplary customer service.
• Overseeing front and back of house activities.

Skills

Customer Service

Leadership

Team Management

Job description

Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

Supervisor £12.42 Per Hour Plus Tronc And Benefits

As a Supervisor, you will work with the General Manager and Assistant Manager to ensure we provide a great customer service journey, along with the front of house team. You will support the safe running of the business and maintain high standards to ensure every shift runs smoothly. If you're interested in progressing your career with us, we'll support and guide you all the way to the top.

What You'll Get

• Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
• Never go hungry with free & heavily discounted menu on shift
• Get rewarded by your customers with a generous tronc system
• Wagestream available to instantly access earned wages
• Make the most of your time off work with discounts on cinema tickets, travel websites, and big brands
• Stay in touch with what's going on with our online Zizzi community, which also provides access to your rotas and payslips
• Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
• Time for a break with 28 days holiday (pro rata)
• Plenty of opportunity to develop and progress your career if that's what you want
• Plan for the future with company pension contributions
• Look the part with Zizzi branded T-Shirts and aprons provided

What will you be doing? Here's a taster:

• Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to ensure the restaurant operates smoothly.
• Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all customers have a great time, every time.
• Leading the Front of House team to create great experiences for our customers.
• Sharing your passion for food with our customers and the team, and ensuring every dish served on your shift is perfect.
• Taking responsibility for making sure the restaurant looks fabulous at all times and adheres to our processes, policies, and guidelines.
• Working with the entire restaurant team to deliver great times for our customers and taking pride in the service you provide.

And you do all that through our Zizzi Values - it's what matters to us

Growth - You aim to be better than yesterday. We're on a constant journey to improve, seeking growth as a team, in our business, and in how we contribute to the world.

Individuality - You celebrate differences. We take pride in what makes us unique and encourage everyone to be the best version of themselves, whoever they are.

Drive - You make it happen. We adapt to today's challenges, avoid cutting corners, and motivate everyone to strive for more.

Togetherness - You want to be part of more. We always support each other, embracing challenges as much as celebrating great times.

Fun - You enjoy the everyday. While we take our goals seriously, we don't take ourselves too seriously.

We are Zizzi. At Zizzi, we are a family. It's never me, always we. Customers included.