Supervisor - Postmark -London Victoria

Postmark; Greater London; On-site; AUD 49,000 - 61,000; Full time

Job summary

Postmark is seeking a Supervisor for our London Victoria Station store. This full-time role requires 40 hours per week, including weekends and weekdays as needed. Training will be provided in-store to develop retail skills.

You must be 18+ and able to open/close the store or work alone at times. You will lead by example, inspire your team, and ensure top-notch customer service while keeping the shop looking its best.

Qualifications

• Leadership and mentoring capabilities.
• Strong customer service and comms skills.
• Retail experience and an understanding of stock control.

Responsibilities

• Greet and serve customers on the shop floor.
• Rotate stock and ensure bestsellers are represented.
• Train and support new Sales Assistants.
• Assist with stock control and deliveries.
• Run weekly reports and maintain stockroom.

Skills

Lead by example

Team motivation

Customer service

Welcoming customers

Attention to detail

Resilience

Retail experience

Job description

We're on the look out for an enthusiastic, confident and experienced Supervisor to work at our store on lovely shop in London Victoria Station.

This full time (40 hour a week) role involves working at the weekend and during the week so flexibility is essential. There are also opportunities to pick up additional shifts at our other stores.

Full training will be provided instore so this is a great opportunity to develop your retail skills.

Please note - As this role may involve opening or closing the store and occasionally working alone you must be 18 years or older to apply for this position. We are sorry we cannot consider anyone younger at this time.

What your role will involve

You’ll work collaboratively with your management team to ensure that everyone who shops at Postmark has a great experience instore. Leading by example on the shop floor you’ll help and inspiring your teammates to deliver top notch customer service and ensure your shop is always looking it's best.

You’ll deputise for your manager and/or assistant manager whenever is needed, helping them to run your shop as effectively and smoothly as possible. You’ll have a keen commercial understanding and support your management team in stock control, sales promotion

Daily tasks will include

• Greeting and serving customers
• Rotating new stock and ensuring bestsellers are always represented on the shop floor
• Supporting and training new Sales Assistants
• Working with management team on stock control
• Running Weekly Reports
• Supporting management with deliveries and stockroom maintenance
• Responsible for daily jobs sheet completion

The personal skills that we look for at Postmark:

• Ability to lead by example
• Ability to inspire and motivate teammates in a collaborative and positive way
• A friendly and engaging manner
• Welcoming to all customers
• Detail focused and willing to get stuck in wherever is necessary
• Able to deal with stressful situations positively
• Solid retail experience