Supervisor - Pontypridd

One Retail Group; Pontypridd; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free annual healthcare check

Mental health support

Perks at Work

Career training & development

Refer a friend bonus up to 500

Pension & life assurance

Job summary

Healthcare Retail, part of Medirest, is recruiting a part-time Supervisor to lead the team on shift in a high street brand environment. The role focuses on delivering excellent customer service, managing rotas, stock checks, and maintaining food hygiene and safety standards. You will act as a key holder and support weekly admin tasks.

The department offers a comprehensive benefits package and development opportunities in a healthcare retail setting across NHS hospital venues.

Qualifications

• Experience supervising frontline teams in a similar environment.
• Good communication skills and a focus on great customer service.
• Team player with a can-do attitude.
• Be able to work under pressure while staying positive.

Responsibilities

• Supervising a team and creating a positive environment.
• Producing weekly rotas following the manager's guidelines.
• Checking and storing deliveries promptly and correctly, and ordering stock.
• Being a responsible key holder.
• Helping with weekly bookwork and other duties as needed.
• Complying with Food Hygiene and Health & Safety standards.

Skills

Team leadership

Customer service

Communication skills

Team player

Job description

We're currently recruiting a Supervisor to join a major High Street brand on a part time basis, contracted to 30 hours per week. You'll lead the team on shift, keeping everything running smoothly, setting the standard and making sure customers get great service every time. What you'll do

• Supervising a team, creating a positive environment where everyone feels welcomed and supported
• Producing weekly rotas following the manager's guidelines
• Checking and storing deliveries promptly and correctly, and ordering stock
• Being a responsible key holder
• Helping with weekly bookwork and other duties as needed
• Complying with Food Hygiene and Health & Safety standards

Our ideal Supervisor will:

• Have experience supervising frontline teams in a similar environment
• Have good communication skills and a focus on great customer service
• Be a team player with a can-do attitude
• Be able to work under pressure while staying positive

Healthcare Retail, part of Medirest, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats. The portfolio comprises many high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in-house brands.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package:

• Aviva Digicare - Free annual healthcare check
• Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges
• Perks at Work - Access to exclusive benefits and wellbeing resources
• Career training & development opportunities - Including Apprenticeships and Career Pathways
• Earn up to 500 when you refer a friend
• Comprehensive pension scheme and life assurance