Retail Supervisor - M&S

Compass Group PLC; London Borough of Croydon; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free annual healthcare check

Mental health support

Exclusive benefits and wellbeing

Career training & development

Refer a friend bonus £500

Pension scheme and life assurance

Job summary

Compass Group PLC is seeking a Retail Supervisor for a part-time role (15 hours per week) in the UK. You will lead the shop floor team, ensure smooth service, handle till duties, and support stock management while maintaining high standards of hygiene and safety.

The ideal candidate will have experience supervising frontline teams, strong communication skills, and a positive, team-focused attitude. This role requires reliability and the ability to work flexible shifts in a healthcare retail

Qualifications

• Experience supervising frontline teams in a retail/food environment.
• Good communication skills and focus on customer service.
• Able to work as part of a team and stay positive under pressure.

Responsibilities

• Supervising a team on the shop floor and ensuring smooth operations.
• Using the till, taking orders and processing payments.
• Producing weekly rotas following manager guidelines.
• Checking deliveries and ordering stock, storing them correctly.
• Being a responsible key holder and ensuring security.
• Complying with Food Hygiene and Health & Safety standards.

Skills

Supervising frontline teams

Communication skills

Team player

Work under pressure

Tools

Till operations

Stock ordering

Job description

We're currently recruiting a Retail Supervisor to join M&S on a part time basis, contracted to 15 hours per week, working variable shifts. You'll lead the team on the shop floor, keeping things running smoothly and making sure every customer gets great service. What you'll do

• Supervising a team, creating a positive environment where everyone feels welcomed and supported


• Using the till, taking orders and receiving payments


• Producing weekly rotas following the manager's guidelines


• Checking and storing deliveries promptly and correctly, and ordering stock


• Being a responsible key holder


• Complying with Food Hygiene and Health & Safety standards

Our ideal Retail Supervisor will:

• Have experience supervising frontline teams in a similar environment


• Have good communication skills and a focus on great customer service


• Be a team player with a can-do attitude


• Be able to work under pressure while staying positive

Just like M&S, we believe that whether they've come in for a coffee, a sandwich or a sit-down hot meal, every customer should leave feeling they've been looked after in an unmistakable M&S way.

Healthcare Retail, part of Medirest, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats. The portfolio comprises many high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in-house brands.

Benefits

• Aviva Digicare - Free annual healthcare check


• Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges


• Perks at Work - Access to exclusive benefits and wellbeing resources


• Career training & development opportunities - Including Apprenticeships and Career Pathways


• Earn up to £500 when you refer a friend


• Comprehensive pension scheme and life assurance