Cafe Supervisor

Compass Group UK; Bishop Auckland; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Aviva Digicare

Employee Assistance Programme

Perks at Work

Career training & development

Refer a friend bonus

Pension & life assurance

Job summary

Compass Group UK&I in the United Kingdom is recruiting a Café Supervisor for a major High Street brand in a part-time role contracted to 30 hours per week. You’ll lead the shop floor team, ensuring every customer receives great service and smooth operations.

You’ll manage till operations, rotas, deliveries, stock and compliance with Food Hygiene and Health & Safety standards, while fostering a welcoming, can-do team environment.

Qualifications

• Experience supervising frontline teams in a similar environment.
• Excellent communication and customer service skills.
• Ability to work as part of a team with a positive attitude.
• Capable of working under pressure while maintaining composure.

Responsibilities

• Supervising a team, creating a positive environment where everyone feels welcomed and supported
• Using the till, taking orders and receiving payments
• Producing weekly rotas following the manager's guidelines
• Checking and storing deliveries promptly and correctly, and ordering stock
• Being a responsible key holder
• Complying with Food Hygiene and Health & Safety standards

Skills

Supervising teams

Communication skills

Team player

Resilience under pressure

Job description

About us

Healthcare Retail, part of Medirest, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats. The portfolio comprises many high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in-house brands.

About the role

We're currently recruiting a Cafe Supervisor to join a major High Street brand on a part time basis, contracted to 30 hours per week.

You’ll lead the team on the shop floor, keeping things running smoothly and making sure every customer gets great service.

What you'll do

• Supervising a team, creating a positive environment where everyone feels welcomed and supported
• Using the till, taking orders and receiving payments
• Producing weekly rotas following the manager's guidelines
• Checking and storing deliveries promptly and correctly, and ordering stock
• Being a responsible key holder
• Complying with Food Hygiene and Health & Safety standards

What we offer

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package:

• Aviva Digicare - Free annual healthcare check
• Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges
• Perks at Work - Access to exclusive benefits and wellbeing resources
• Career training & development opportunities - Including Apprenticeships and Career Pathways
• Earn up to £500 when you refer a friend
• Comprehensive pension scheme and life assurance

About you

Our ideal Cafe Supervisor will:

• Have experience supervising frontline teams in a similar environment
• Have good communication skills and a focus on great customer service
• Be a team player with a can-do attitude
• Be able to work under pressure while staying positive

Job Reference: com/3010/45046001/52823844/BU #OneRetail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!