Supervisor - Kingston

The Foschini Group; Royal Borough of Kingston upon Thames; On-site; GBP 21,000 - 26,000; Part time

Benefits offered by this job

Free clothing allowance

Generous staff discount up to 70%

Financial and Wellbeing assistance

Enhanced Maternity package

Virtual GP service

Job summary

Phase Eight in Kingston upon Thames is seeking a Supervisor to lead daily store operations and deliver exceptional customer service. You will greet customers, assist with transactions, and support the team in stock control and product knowledge.

As a store supervisor, you will work 24 hours per week in a temporary capacity, collaborating with the management team to drive strong performance and a welcoming shopping experience.

Qualifications

• Experience in a customer-facing environment.
• Strong communication and interpersonal skills.
• Ability to build relationships with customers and understand their needs.
• Previous retail experience is beneficial.

Responsibilities

• Greet, assist, and lead by example on the shop floor, connecting with customers and delivering great service.
• Maintain a commercial approach to operations, handling transactions accurately and assisting with stock control.
• Support Style Advisors by sharing knowledge and helping them grow.
• Assist in all tasks to ensure smooth store operations.

Skills

Customer service

Communication

Relationship building

Retail experience

Job description

Every exceptional customer momentstarts with our people

Our Supervisors play a key role in creating awelcoming, high-quality shopping experience that keeps our customers comingback. Collaborative and adaptable, you'll champion the day-to-day running ofthe store, helping the management team drive strong commercial results andsmooth shop-floor operations.

What you'll do:

• Greet, assist,and leadby example on the shop floor, connecting with customers,sharing your passion for style and delivering great service
• Maintain acommercial approach to the role and operations,handling transactionsaccurately and assisting with stock control processes.
• Use yourexperience to support our Style Advisors as they grow their own knowledgeand experience
• Assist in alltasks to ensure the smooth of the store

Who you'll be:

• Engaging withexcellent communication skills and flourish in a customer-facingenvironment.
• Focused andtake pride in the work you do with our customers.
• Able todemonstrate your ability to build relationships with customers, recognisetheir needs and provide the complete outfit they are looking for.
• Ideallyexperienced in a customer facing environment.

What's in it for you?

It’s not all about what you can do for us. We'll giveyou the tools and the time to develop your career in the direction you want togo. Alongside that, we have some great benefits which include:

• Free clothingallowance
• Generouscolleague discount up to 70%
• Financial andWellbeing assistance
• EnhancedMaternity package
• Virtual GPservice - unlimited access 24/7
• Plus muchmore!

If you want to join us and create moments that matter,we’d love to hear from you.

Supervisor - Kingston

• Brand: Phase Eight
• Location: Kingston upon Thames
• Department: Retail
• Vacancy Type: Temporary
• Salary Details: Competitive plus benefits
• Hours Per Week: 24

About Us

Founded in 1979, Phase Eight is an original, design led womenswear brand that has grown from strength to strength since its conception, without compromising its integrity as a trusted retailer and a market leader. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We want women to feel as amazing as they look in our styles, which is why we focus on flattering day and evening silhouettes created in quality fabrics. We love modern florals and contemporary details and believe you should never underestimate the power of the perfect dress.

Since becoming part of TFG London in 2015, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.

TFG London Inclusion and Diversity statement of commitment:

At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives.We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.