Supervisor - John Lewis Edinburgh

The Foschini Group / TFG London; City of Edinburgh; Hybride; GBP 15 000 - 21 000; Temps partiel

Résumé du poste

TFG London, headquartered in London, is seeking a Supervisors for John Lewis Edinburgh to contribute to a welcoming, high-quality shopping experience. You will champion daily store operations and support the management team to drive commercial results while maintaining smooth shop-floor processes.

The role focuses on greeting and assisting customers, modeling exemplary service, and mentoring Style Advisors. 24 hours per week with permanent employment and competitive benefits are on offer.

Qualifications

• Engaging with excellent communication skills and flourish in a customer-facing environment.
• Focus and pride in the work you do with our customers.
• Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
• Ideally experienced in a customer facing environment.

Responsabilités

• Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service
• Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes
• Use your experience to support our Style Advisors as they grow their own knowledge and experience
• Assist in all tasks to ensure the smooth of the store

Connaissances

Excellent communication

Customer service

Relationship building

Team leadership

Description du poste

Every exceptional customer momentstarts with our people

Our Supervisors play a key role in creating awelcoming, high-quality shopping experience that keeps our customers comingback. Collaborative and adaptable, you'll champion the day-to-day running ofthe store, helping the management team drive strong commercial results andsmooth shop-floor operations.

What you'll do:

• Greet, assist,and leadby example on the shop floor, connecting with customers,sharing your passion for style and delivering great service
• Maintain acommercial approach to the role and operations,handling transactionsaccurately and assisting with stock control processes.
• Use yourexperience to support our Style Advisors as they grow their own knowledgeand experience
• Assist in alltasks to ensure the smooth of the store

Who you'll be:

• Engaging withexcellent communication skills and flourish in a customer-facingenvironment.
• Focused andtake pride in the work you do with our customers.
• Able todemonstrate your ability to build relationships with customers, recognisetheir needs and provide the complete outfit they are looking for.
• Ideallyexperienced in a customer facing environment.

What's in it for you?

It’s not all about what you can do for us. We'll giveyou the tools and the time to develop your career in the direction you want togo. Alongside that, we have some great benefits which include:

• Free clothingallowance
• Generouscolleague discount up to 70%
• Financial andWellbeing assistance
• EnhancedMaternity package
• Virtual GPservice - unlimited access 24/7

About Us

Headquartered in London, TFG London comprises three premium British brands, including the leading womenswear retailers Hobbs, Whistles and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail Group with more than 4,000 outlets in 32 countries.

TFG London has taken advantage of the challenging retail market to build a strong, profitable and growing presence within premium womenswear. It first acquired the international womenswear retailer, Phase Eight in January 2015. This acquisition was followed by that of the contemporary womenswear brand Whistles in March 2016 and premium British womenswear brand Hobbs in November 2017.

With plans for future growth in its brand portfolio, both organically and through acquisition, both in the UK and internationally, w e are entrepreneurial in our spirit and passionate about exceeding our customers’ expectations in everything we do.

TFG London Inclusion and Diversity statement of commitment:

At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives.We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

Supervisor - John Lewis Edinburgh

• Brand: TFG
• Location: Edinburgh
• Department: Retail
• Vacancy Type: Permanent
• Salary Details: Competitive plus benefits
• Hours Per Week: 24