Supervisor - KFC

Moto; Wetherby; On-site; Full time

Job summary

Join a forward-thinking company as a Supervisor, where your leadership skills will shine! In this dynamic role, you will be the right arm to the restaurant manager, driving sales and ensuring exceptional service. With a focus on customer experience, you'll lead your team to deliver KFC’s world-famous fried chicken while maximizing profits and managing costs. This role offers fantastic development opportunities, including funded qualifications to help you grow into management. If you are passionate about leadership and customer service, this is the perfect opportunity to elevate your career in a vibrant environment.

Benefits

£1,000 retention bonus

Up to 60% colleague discount

Enhanced benefits including pension

Fabulous development opportunities

Qualifications

• Previous experience of leading or supervising a team is highly desirable.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Leading teams to achieve excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.

Skills

Team Leadership

Customer Service

Communication Skills

Decision Making

Education

Experience in a supervisory role

Job description

Supervisor
£13 per hour - 35 hours per week

Address: Wetherby Services, A1(M) Junction 46, Wetherby LS22 5GT

As a Supervisor, you will be the strong right arm to your restaurant manager and empowered to run the unit like it’s yours. The role is simple: to be an enthusiastic leader and brand ambassador delivering KFC’s world-famous fried chicken and exceptional service as we transform the UK’s rest stop experience.

What we offer our Supervisors:

• £1,000 retention bonus*
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in the management team

What you will be doing as a Supervisor:

• Leading your teams to achieve and deliver excellent brand standards and customer service
• Maximising profit by driving sales and controlling costs
• Processing stock counts and orders
• Partnering with the leadership team in setting targets for the team to achieve
• Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
• Taking ownership of customer feedback, responding appropriately in a timely manner
• Supporting the team with preparing food and refreshments

What you’ll bring to us:

• Previous experience of leading or supervising a team highly desirable
• Passion for delivering a memorable customer experience
• Great communication skills and be comfortable making decisions
• Ability to work on own initiative and make reasoned decisions under pressure

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

You may be a shift manager, team leader, or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant, or crew member looking for that next step. We want to hear from you!

Where our customer’s journey pauses, yours just begins.

Apply today!

*Please note internally this role is called Team Leader

*Retention bonus payable subject to completion of KFC’s Shift Leadership Programme, payment made in two 6-monthly instalments and pro-rata based on start date on contract

INDTL