Supervisor - Pret A Manger

Moto; Wetherby; On-site; GBP 28,000; Full time

Job summary

An established industry player is seeking a passionate Supervisor to lead their team at a busy motorway service area. In this role, you will be the driving force behind delivering exceptional customer experiences and maintaining high brand standards. With a focus on team development and operational excellence, you will have the opportunity to make a significant impact while enjoying a range of perks, including generous discounts and a competitive bonus structure. If you are an enthusiastic leader ready to take the next step in your career, this is the perfect opportunity for you.

Benefits

Annual bonus up to £3,455

Up to 60% colleague discount

Enhanced benefits including pension

Fabulous development opportunities

Qualifications

• Previous experience of leading or supervising a team is highly desirable.
• Great communication skills and comfort in making decisions.

Responsibilities

• Leading teams to achieve excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.

Skills

Leadership

Customer Service

Communication Skills

Decision Making

Education

Experience in Team Leadership

Job description

Supervisor

£27,900 per annum - 40 hours per week

Address: Wetherby Services, A1(M) Junction 46, Wetherby LS22 5GT

As a supervisor, you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple: to be an enthusiastic leader and brand ambassador delivering Pret A Manger's freshly made food, organic coffee, and exceptional customer service as we transform the UK’s rest stop experience.

What we offer our supervisors:

• Annual bonus up to £3,455pa*
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in the management team

What you will be doing as a supervisor:

• Leading your teams to achieve and deliver excellent brand standards and customer service
• Maximising profit by driving sales and controlling costs
• Processing stock counts and orders
• Partnering with the Store Manager in setting targets for the team to achieve
• Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
• Taking ownership of customer feedback, responding appropriately in a timely manner
• Supporting the team with preparing food and refreshments

What you’ll bring to us:

• Previous experience of leading or supervising a team is highly desirable
• Passion for delivering a memorable customer experience
• Great communication skills and comfort in making decisions
• Ability to work on own initiative and make reasoned decisions under pressure

You may be a shift manager, team leader, or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant, or crew member looking for that next step. We want to hear from you!

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Where our customer’s journey pauses, yours just begins.

Apply today

*Please note internally this role is called Team Leader