Style Advisor - Kensington High Street

The Foschini Group; Greater London; Hybrid; GBP 22,000 - 34,000; Full time

Benefits offered by this job

Free clothing allowance

Generous colleague discount up to 70%

Financial and Wellbeing assistance

Enhanced Maternity package

Virtual GP service - unlimited access

Job summary

Hobbs London is seeking a Customer Experience Style Advisor to deliver exceptional service on the shop floor, staying up to date with the latest styles and helping customers assemble outfits for all occasions.

You will greet customers, provide product knowledge, assist with transactions and support daily store operations, playing a key role in enhancing overall store performance and delivering memorable shopping experiences.

Qualifications

Responsibilities

• Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
• Develop deep product knowledge and answer customer questions with ease.
• Handle transactions accurately with careful attention to detail and assist with stock control processes.
• Assist in all tasks required to ensure the smooth day-to-day running of the store.

Job description

Every exceptional customer momentstarts with our people

Our Style Advisors are at the heart of agreat shopping experience. You’ll bring personality, pride and a passion forfashion, acting as a brand ambassador on the shop floor. You’ll stay up to datewith the latest styles, help customers build outfits for every occasion andplay a key role in enhancingthe overall store performance.

What you'll do:

• Greetcustomers with confidence, offering tailored advice and creating memorable shopping experiences.
• Develop deepproduct knowledge, answering customer questions with ease.
• Handletransactions accurately with careful attention to detail and assist withstock control processes.
• Assist in alltasks required to ensure the smooth day-to-day running of the store.

Who you'll be:

• Reliable andmotivated to fulfil the role, flexible enough to work on a rota basis andbalance shifting priorities in store.
• Engaging withexcellent communication skills and flourish in a customer-facingenvironment
• Focused onadding value and providing the best possible experience to our customers,taking pride in all that you do.

What's in it for you?

It’s not all about what you can do for us. We'll giveyou the tools and the time to develop your career in the direction you want togo. Alongside that, we have some great benefits which include:

• Free clothingallowance
• Generouscolleague discount up to 70%
• Financial andWellbeing assistance
• EnhancedMaternity package
• Virtual GPservice - unlimited access 24/7

About Us

Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design.

Season after season, each Hobbs collection embodies the multifaced nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing.

Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.

TFG London Inclusion and Diversity statement of commitment:

At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives.We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.