Style Advisor - Edinburgh

The Foschini Group / TFG London; City of Edinburgh; Hybrid; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free clothing allowance

Generous colleague discount up to 70%

Financial and Wellbeing assistance

Enhanced Maternity package

Virtual GP service - unlimited access

Job summary

Whistles, a London-based fashion brand, is looking for a part-time Style Advisor in Edinburgh to provide personalised customer service on the shop floor. You will greet customers, build outfits and stay up to date with the latest styles to enhance the in-store experience.

You will develop product knowledge, answer questions confidently, and support stock processes while delivering excellent service. The role is permanent with flexible rota hours and competitive benefits.

Qualifications

• Excellent communication and customer service skills.
• Reliable, motivated, and flexible for rota shifts.
• Passion for fashion and representing the brand.

Responsibilities

• Greet customers with confidence, offer tailored advice and create memorable shopping experiences.
• Develop deep product knowledge and answer questions with ease.
• Handle transactions accurately with attention to detail and assist with stock control.
• Assist in day-to-day store operations to ensure smooth running.

Skills

Customer service

Communication skills

Sales knowledge

Tools

POS system

Job description

Every exceptional customer moment starts with ourpeople

Our Style Advisors are at the heart of a great shopping experience. You’ll bring personality, pride and a passion for fashion, acting as a brand ambassador on the shop floor. You’ll stay up to date with the latest styles, help customers build outfits for every occasion and play a key role in enhancing the overall store performance.

What you'll do:

• Greet customers withconfidence, offering tailored advice and creating memorable shoppingexperiences.
• Develop deep product knowledge,answering customer questions with ease.
• Handle transactions accuratelywith careful attention to detail and assist with stock control processes.
• Assist in all tasks required toensure the smooth day-to-day running of the store.

Who you'll be:

• Reliable andmotivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
• Engaging withexcellent communication skills and flourish in a customer-facingenvironment
• Focused onadding value and providing the best possible experience to our customers,taking pride in all that you do.

What's in it for you?

It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

• Free clothingallowance
• Generous colleague discount up to 70%
• Financial andWellbeing assistance
• EnhancedMaternity package
• Virtual GPservice - unlimited access 24/7

If you want to join us and create moments that matter, we’d love to hear from you.

About Us

DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN
Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday.
Capturing the spirit of modern dressing distinctively, we curate contemporary collections that seek to empower us with a strong sense of independence and individuality.
TFG London Inclusion and Diversity statement of commitment:
At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

Style Advisor - Edinburgh

• Brand: Whistles
• Location: Edinburgh
• Department: Retail
• Vacancy Type: Permanent
• Advertising Salary: Competitive plus benefits
• Hours Per Week: 10