Supervisor - Greggs

Moto; Stone; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a passionate Supervisor to lead and inspire teams at a bustling motorway services area. In this exciting role, you'll be the right arm to the store manager, ensuring exceptional service and brand standards while driving sales and maximizing profits. You'll have the opportunity to develop your career through funded qualifications and enjoy a range of benefits, including a generous colleague discount and annual bonuses. If you're ready to take the next step in your career and make a memorable impact on customer experiences, this is the perfect opportunity for you.

Benefits

Annual bonus up to £3,445

Up to 60% colleague discount

Enhanced benefits including pension

Funded qualifications for development

Qualifications

• Previous experience of leading or supervising a team is highly desirable.
• Passion for delivering a memorable customer experience.

Responsibilities

• Leading teams to achieve excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.
• Taking ownership of customer feedback and responding appropriately.

Skills

Leadership

Customer Service

Communication Skills

Decision Making

Education

Experience in Supervisory Role

Job description

Supervisor, £26,900 per annum

40 hours per week

Address: Stafford Services, M6 northbound between Junction 14 and 15, Stone, Staffordshire, ST15 0EU

As a supervisor, you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple: to be an enthusiastic leader and brand ambassador delivering Greggs' much-loved sausage rolls, baked goods, and exceptional service as we transform the UK’s rest stop experience.

What we offer our supervisors:

• Annual bonus up to £3,445pa*
• Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith, and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in the management team

What you will be doing as a supervisor:

• Leading your teams to achieve and deliver excellent brand standards and customer service
• Maximising profit by driving sales and controlling costs
• Processing stock counts and orders
• Partnering with the Store Manager in setting targets for the team to achieve
• Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
• Taking ownership of customer feedback, responding appropriately in a timely manner
• Supporting the team with preparing food and refreshments

What you’ll bring to us:

• Previous experience of leading or supervising a team is highly desirable
• Passion for delivering a memorable customer experience
• Great communication skills and be comfortable making decisions
• Ability to work on your own initiative and make reasoned decisions under pressure

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

You may be a shift manager, team leader, or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant, or crew member looking for that next step. We want to hear from you!

Where our customer’s journey pauses, yours just begins.

Apply today!

*Please note internally this role is called Team Leader