Supervisor

chaiiwala; Birmingham; On-site; Full time

Job summary

Join a vibrant and expanding company as a Chaiiwala Supervisor! This role is perfect for chai enthusiasts with leadership skills who want to create a welcoming atmosphere. You'll supervise daily operations, lead a dedicated team, and ensure exceptional service while maintaining a clean and inviting environment. With a commitment to innovation and customer satisfaction, this is a fantastic opportunity to build a long-term career in a dynamic setting. If you're ready to take the next step, we want to hear from you!

Benefits

15% Food to Go Discounts

Contracted Guaranteed Hours

Annual Leave Entitlement

Learning & Development Opportunities

Employee Life Assurance

Work Anniversary Rewards

Employee Assistance Program

GP & Wellbeing Service

Free Eye Test

Recognition Rewards

Qualifications

• Experience in a management role, preferably in retail or hospitality.
• Ability to work various shifts, including weekends and holidays.

Responsibilities

• Supervise daily operations for efficient service.
• Lead and train a team to deliver exceptional service.
• Handle customer inquiries and ensure a positive experience.

Skills

Leadership Skills

Customer Service

Team Management

Flexibility

Education

Minimum 1-year experience in management

Job description

Role: Chaiiwala Supervisor

Location: Birmingham, B11 3RS

Hours: Part-Time / Full-Time Hours Available / Permanent

Hourly Rate: £12.25

Bonus Scheme: Quarterly Bonus Incentive!

Company: EG On The Move

NEW STORE OPENING!

About the role:

Are you a chai enthusiast with leadership skills? We’re seeking a motivated Chaiiwala Supervisor. If you have a passion for chai, excellent leadership skills, and a knack for creating a welcoming atmosphere, we want to hear from you!

You'll supervise and coordinate daily operations for efficient service, lead and train a team to deliver exceptional service and high-quality chai, maintain a clean and inviting store environment, and handle customer inquiries and issues to ensure a positive experience.

At Chaiiwala, we're more than just a place to grab a drink—we're a cultural experience!

Essential:

1. Minimum 1-year experience in a management role, preferably in a retail or hospitality environment.
2. 18 years or over due to late night working and closing of the store.
3. Flexibility to work various shifts, including weekends and holidays.

What’s in it for you?

Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered:

• 15% Food to Go Discounts – Greggs, Starbucks, Subway, Cinnabon, Chaiiwala & Sbarro
• Contracted Guaranteed Hours
• Annual Leave Entitlement
• Learning & Development Opportunities
• Employee Life Assurance
• Work Anniversary Rewards
• Employee Assistance Program
• GP & Wellbeing Service
• Free Eye Test
• Recognition Rewards
• Compassionate leave

Be a part of it:

As we expand our footprint, EG On the Move remains dedicated to innovation and customer satisfaction, ensuring every store visit is pleasant and efficient. With numerous locations and a growing presence, EG On the Move offers more than just fuel and snacks—it's a destination where quality and convenience meet!

Ready to take the next step in your career with EG On the Move? We’d love to hear from you!

Who Are EG On the Move

EG On the Move is a leading UK-based petrol forecourt and convenience retailer, headquartered in Blackburn, Lancashire. Formerly part of the EG Group, the company operates a vast network of stores offering a range of products and services, including fuel, foodservice, grocery, and merchandise. Known for integrating traditional fuel services with modern retail conveniences, EG On the Move features state-of-the-art EV charging stations and partners with leading food brands like Starbucks and Subway. Their strategic locations and focus on sustainability and customer convenience position them as market leaders, committed to innovation and excellence in the retail sector.