Supervisor

POPEYES UK CHICKEN & PIZZA LTD; Westwood; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

£1,000 management refer a friend bonus

Free meals on shift

Employee discounts (gym, retail, tech)

Fast Track Development Programme

Popeyes University

Flexible schedules

Job summary

POPEYES UK CHICKEN & PIZZA LTD is hiring for a Shift Supervisor to join our brand-new store opening team in the UK. You will run shifts, coach a growing team, and deliver the Popeyes guest experience from day one.

You will lead from the front in a fast-paced environment, shaping culture, standards, and performance across people, product, and guest satisfaction. Opportunity for rapid progression through our Fast Track Development Programme.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in fast-paced hospitality, QSR, or retail.
• Hands-on leadership style with the ability to motivate and support your team.
• Passion for developing people and building high-performing teams.
• Strong operational knowledge with focus on standards and guest experience.
• Excellent communication and organisational skills.

Responsibilities

• Lead your shift and inspire your team to deliver exceptional food quality, speed of service, and guest experiences.
• Support the management team in building a high-performing restaurant from opening day.
• Lead engaging pre-shift briefings that energise and focus your team.
• Be a hands-on leader who sets the standard and motivates others through example.
• Coach, develop, and support your team, helping identify future leaders.
• Drive operational excellence by maintaining high standards across food safety, cleanliness, and compliance.
• Take ownership of shift performance, including labour deployment, service flow, and guest satisfaction.
• Help create a fun, inclusive, and energetic culture where guests and team members love being part of the restaurant.
• Play an active role in embedding Popeyes' culture and values on opening team.

Skills

Shift management

Team leadership

Communication

Customer service

Food safety

Job description

We're Popeyes UK&I, a Times Top 100 ranked company / great place to work and Happiest Place to work, and we're building the most loved chicken brand in the country - and that’s where you come in!

Join Our New Store Opening Team as a Shift Supervisor!

This is your chance to be part of something exciting from day one. As we continue to grow, we're looking for ambitious Shift Supervisors to help launch our brand-new restaurants. You'll play a key role in building a high-performing team, creating an incredible culture, and delivering the legendary Popeyes guest experience from opening day.

You'll run our shifts and lead from the front, be confident running great shifts, directing and coaching your team and working in a fast-paced, fresh food environment. You'll support the management team and own your shift to deliver results across people, product, and guest experience.

What You'll Get:

• £13.50 per hour
• £1,000 management refer a friend bonus
• Flexible schedules that work around you
• Free meals on shift + employee discount when you're not working
• Employee perks including gym membership discounts, retail discounts, and tech schemes
• Fast Track Development Programme designed to accelerate your journey into Assistant Manager and beyond
• Ongoing learning and leadership development through Popeyes University
• The opportunity to be part of launching a brand-new restaurant and shaping its success from day one

What you'll do here:

• Lead your shift and inspire your team to deliver exceptional food quality, speed of service, and unforgettable guest experiences
• Support the management team in building a high-performing restaurant from opening day
• Lead engaging pre-shift briefings that energise and focus your team
• Be a hands-on leader who sets the standard and motivates others through example
• Coach, develop, and support your team, helping identify and grow future leaders
• Drive operational excellence by maintaining high standards across food safety, cleanliness, and compliance
• Take ownership of shift performance, including labour deployment, service flow, and guest satisfaction
• Help create a fun, inclusive, and energetic culture where both guests and team members love being part of the restaurant
• Play an active role in embedding Popeyes' culture and values as part of a brand-new opening team

What you'll bring to the table:

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced hospitality, QSR, or retail environment
• A hands-on leadership style with the confidence to motivate and support your team
• Passion for developing people and creating high-performing teams
• Strong operational knowledge with a focus on standards, food safety, and guest experience
• Excellent communication and organisational skills
• The ability to thrive in a fast-paced environment and remain calm under pressure
• Ambition to develop your career, with the drive to take advantage of our Fast Track Development Programme and progress into management

At Popeyes, everyone counts. It's one of our core values and sits at the heart of everything we do. We're committed to building diverse, inclusive teams where people feel valued and can be their true selves.

We assess every application based on potential and ability - nothing else.