Supervisor

POPEYES UK CHICKEN & PIZZA LTD; Crawley; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Refer a friend bonus

Flexible schedules

Free meals on shift

Gym & retail discounts

Tech scheme

Fast track management development

Job summary

POPEYES UK CHICKEN & PIZZA LTD is seeking a proactive Shift Supervisor to run one of our busy shifts, coach the team, and uphold Popeyes standards in a fast-paced, fresh-food environment.

You’ll direct and support your management team to deliver outstanding guest experiences, maintain food safety, and drive results across people and product. This role offers a clear path to development within a thriving brand.

Qualifications

• Experience as a Supervisor/Team Leader/Shift Manager in a fast-paced environment.
• Hands-on leadership with ability to motivate a team.
• Strong communication and guest-service orientation.
• Knowledge of food safety standards (HACCP) and health & safety.

Responsibilities

• Run your shift and lead the team to deliver Popeyes’ quality, speed of service, and guest experience standards.
• Support management in hitting performance goals and driving results
• Lead pre-shift briefings and keep your team aligned, focused, and energised
• Be the role model — set the tone, keep standards high, and lead from the front
• Create a fun, inclusive environment for team and guests
• Coach, train, and develop your team — building future leaders
• Ensure full compliance with food safety (HACCP), health & safety, and company standards
• Take ownership of your shift performance — labour, flow, and service
• Bring the fun and keep energy high, the service smooth, and the culture poppin’

Skills

Lead-from-front

People management

Communication

Food safety

Calm under pressure

Job description

We're Popeyes UK&I, a Times Top 100 ranked company / great place to work and Happiest Place to work, and we’re building the most loved chicken brand in the country — and that’s where you come in!

We’re on the lookout for passionate Shift Supervisors who are ready to run our shiftsand lead from the front. You’ll be a confident running great shifts, directing and coaching your team and working in a fast-paced, fresh food environment. You'llsupportthe management team and own your shift to deliver results across people, product, and guest experience.

What You’ll Get:

• Hourly rate of £12.75, increasing to £13.25 with £0.50 premium when acting as Duty Manager
• £1000 management refer a friend bonus
• Flexible schedules that work around you
• Free meals on shift + discount when your not working
• Employee perks including gym + retail discounts, tech scheme
• Fast track management development programme to AGM and beyond

What you’ll do here:

• Run your shift and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards
• Support your management team in hitting performance goals and driving results
• Lead pre-shift briefings and keep your team aligned, focused, and energised
• Be the role model — set the tone, keep standards high, and lead from the front
• Create a fun, inclusive environment where both team and guests feel the energy
• Coach, train, and develop your team — building future leaders
• Ensure full compliance with food safety (HACCP), health & safety, and company standards
• Take ownership of your shift performance — labour, flow, and service
• Bring the fun and keep the energy high, the service smooth, and the culture poppin’

What you’ll bring to the table:

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment (QSR or fast casual dining preferable)
• A lead‑from‑the‑front mindset — you’re hands‑on and support your team at all times
• Passion for people — you know great results come from great teams
• Confidence in managing standards, compliance, and food safety
• Strong communication skills and the ability to motivate a team
• The ability to stay calm, organised, and focused in a busy environment
• A hunger to grow and develop — this is your pathway into management

At Popeyes, everyone counts. It’s one of our core values and sits at the heart of everything we do. We’re committed to building diverse, inclusive teams where people feel valued and can be their true selves.

We assess every application based on potential and ability — nothing else.