Supervisor

SSP Deutschland GmbH; Taunton; Hybrid; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and family discount app

Award-winning training and development

Job summary

SSP Deutschland GmbH in the United Kingdom is recruiting a part-time Supervisor to lead hospitality teams across busy locations. The role involves opening/closing, daily operations, and delivering high-quality customer service in fast-paced environments.

You will manage a team during shifts, resolve issues on the floor, and help drive improvements while maintaining energy and a welcoming atmosphere for guests.

Qualifications

• Leadership in fast-paced environments.
• Experience managing teams during busy shifts.
• Customer-focused hospitality background.

Responsibilities

• Take ownership of opening, closing, and daily operations.
• Lead your team through busy shifts and maintain a positive atmosphere.
• Inspire the team to deliver outstanding customer service.
• Monitor unit performance and drive improvements.

Skills

Leadership

People management

Hospitality experience

Education

18+ age requirement

Job description

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Pay Rate: £13.61 per hour (+ an extra £1.50 for hours worked between midnight & 6:00am)

We have Part Time(16hrs)roles available with the possibility of additional hours.

Hours of operation are 5:00am to 10pm.Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supevisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within theSupervisorrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SUPERVISOR ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail.

AS A SUPERVISOR WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.