Supervisor

Mitre, Shaftesbury; Shaftesbury; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free Meals

28 days holiday per year

20% discount in Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

The Mitre, Shaftesbury is seeking an enthusiastic Supervisor to oversee daily operations at this historic pub on the High Street. You will lead front-of-house teams, ensure outstanding customer service and maintain safety and service standards.

This role offers training and development opportunities, weekly pay, and a supportive team environment as you help guests enjoy seasonal menus, real ales, and a welcoming atmosphere.

Qualifications

• A passion for delivering exceptional customer service.
• Experience training teams to maintain high standards.
• Able to lead shifts safely and manage keyholder duties.

Responsibilities

• Lead shifts with a focus on guest satisfaction and safety.
• Coach and develop front-of-house staff.
• Uphold standards in service, quality and cleanliness.

Skills

Customer service

Team training

Shift leadership

Key holder

Job description

Supervisor

The Mitre, Shaftesbury is a beautiful country pub set on the high street near the wonderful Gold Hill. It is a 'Best of British' pub serving the very best seasonal fresh produce as well as some fantastic ales & fine wines, all served with a fabulous view of The Blackmore Vale.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.