Supervisor

Young's Pubs; Minchinhampton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free Meals on duty

Weekly pay

Generous share of tips/tronc

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

The Crown in Minchinhampton is seeking a Supervisor to deliver exceptional customer service and lead shifts in a busy, community-focused pub. You will mentor staff, manage service standards and uphold quality through training and hands-on leadership.

We offer progression through our Career Pathway, weekly pay, generous tips, 28 days holiday and employee discounts across Young's Pubs. You'll gain development through courses, e-learning and NVQ opportunities, with support to grow in hospitality.

Qualifications

• Supervisor role requires passion for exceptional customer service and rapport with customers and team.
• Commitment to training the team so they have the knowledge to delight customers.
• Will be a responsible key holder to lead shifts safely and effectively.

Responsibilities

• Lead shifts safely and efficiently.

Skills

Fluent in English

Basic Knowledge of Wines

Basic Beers/Spirits Knowledge

Job description

The Crown is situated in the heart of Minchinhampton. A hub of the local community holding regular events. We offer the best of premium British produce alongside a wide selection of wines, spirits, cocktails and local ales in a professional, relaxed environment. Our team is at the heart of everything that we do, as such, we offer development and progression to all team members old and new including, internal and external courses, e-learning and the opportunity to study NVQs. All team members receive an equal amount of service charge based on hours worked and are paid weekly (unless salaried).

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals on duty
• Weekly pay, generous share of tips/tronc
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Skills

• Fluent in English
• Basic Knowledge of Wines
• Basic Beers/Spirits Knowledge