Supervisor

EVRi International; Rugby; On-site; GBP 27,000 - 36,000; Full time

Job summary

Evri is seeking a hands-on Supervisor to join the PM shift at the National Returns Centre in Rugby, on a permanent basis with a salary of £31,487 per annum. You will lead a team of Warehouse Operatives and drive performance, ensuring orders and returns are processed on time and to standard.

Working closely with the Shift Manager, you’ll allocate resources, develop staff, maintain health and safety, and report on performance.

Qualifications

• Experience in warehouse, distribution, logistics or retail operation with prior supervision/leadership
• Ability to work on PM shift and manage a team
• Comfortable with KPIs and performance targets
• Strong communication and organisational skills

Responsibilities

• Lead, coach and motivate your team throughout the shift
• Monitor productivity, throughput, quality and operational KPIs
• Ensure customer orders and returns are processed accurately and on time
• Allocate resources effectively and respond to changing priorities
• Support training, development and performance of colleagues
• Maintain high standards of Health & Safety, quality and housekeeping
• Complete operational reporting and provide clear performance updates
• Identify issues quickly and help keep the operation on track
• Look for opportunities to improve processes and ways of working

Skills

Leadership

Coaching

Performance management

Communication

Organisational skills

Microsoft Office

Tools

Operational systems

MS Office

Job description

Rugby | £31,487 per annum | PM Shift: 2:00pm–10:30pm

Take the next step in your operational leadership career

Our National Returns Centre, Rugby plays an important role within the Evri network, processing customer returns in a busy, fast-moving operation.

We're looking for a hands‑on Supervisor to join our PM shift and help lead the operation through its busiest part of the day.

If you enjoy being on the floor with your team, driving performance, solving problems and seeing the results of your work in real time, this could be a great next step.

Whether you're already working as a Supervisor or you're an experienced Team Leader ready for more responsibility, we're interested in people who know how to get the best from a team and keep an operation moving.

What you'll be doing

Working closely with the Shift Manager, you'll take responsibility for a team of Warehouse Operatives and the performance of your area. You'll:

• Lead, coach and motivate your team throughout the shift
• Monitor productivity, throughput, quality and operational KPIs
• Make sure customer orders and returns are processed accurately and on time
• Allocate resource effectively and respond to changing operational priorities
• Support colleagues with training, development and performance
• Maintain high standards of Health & Safety, quality and housekeeping
• Complete operational reporting and provide clear performance updates
• Identify issues quickly, remove barriers and help keep the operation on track
• Look for opportunities to improve processes, productivity and ways of working

What we're looking for

You don't need to have worked in parcel delivery before. We're looking for someone with previous experience in a warehouse, distribution, logistics or retail operation who has also led, coached or supervised others.

You'll be comfortable working with KPIs and performance targets, making decisions in a fast-paced environment and dealing with problems as they happen.

You'll also need strong communication and organisational skills, confidence using Microsoft Office and operational systems, and a proactive approach to getting things done.

Experience in picking, packing, stock control or returns operations would be beneficial, but isn't essential.

Why join Evri?

This is a permanent opportunity to join one of the UK's largest parcel networks and build your leadership career within a large-scale operation.

You'll be joining a team where you'll have genuine responsibility for people and performance, with opportunities to develop your operational knowledge and progress your career within Evri Group.

Salary: £31,487 per annum
Location: National Returns Centre, Rugby
Shift: PM – 2:00pm to 10:30pm

If you're ready for your next challenge and want to play a key role in keeping our National Returns Centre performing at its best,