Process Supervisor

Evri; Coventry; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days annual leave

Career progression opportunities

Flexible benefits

Inclusive working environment

Job summary

Evri Premium in Coventry is seeking an experienced Process Supervisor to lead our National Hub sortation operation. Reporting to the Process Manager, you will manage a team of Warehouse Operatives, ensuring parcels move safely and efficiently while maintaining productivity, engagement and compliance.

The role requires a confident people leader who can thrive in a fast-paced environment and develop colleagues, monitor KPIs and drive health and safety standards.

Qualifications

• Minimum of 1 year's experience in a supervisory or acting supervisory role.
• Experience managing large teams of 20+ colleagues.
• Strong leadership and people management skills.
• Ability to make decisions and solve problems in a fast-paced operational environment.
• Excellent communication and organisational skills.
• A proactive approach to improving performance and driving engagement.

Responsibilities

• Lead and motivate a team of Warehouse Operatives to deliver operational targets.
• Deploy resources effectively to meet changing operational demands.
• Monitor productivity and performance against KPIs.
• Coach and develop colleagues to reach their full potential.
• Promote a strong health & safety culture and ensure operational compliance.
• Complete equipment and process checks to ensure operational readiness.
• Support the smooth and efficient flow of parcels through the National Hub operation.

Skills

People leadership

Team management

Communication

Problem solving

Organisational skills

Job description

Posted Thursday 27 August 2026 at 00:00 | Expires Wednesday 30 September 2026 at 23:59

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8 to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Join the UK's Premier Parcel Delivery Company

At Evri Premium, we're committed to delivering operational excellence through our people. We're looking for an experienced Process Supervisor to join our National Hub in Coventry and play a key role in leading our sortation operation.

Reporting to the Process Manager, you'll be responsible for managing a team of Warehouse Operatives, ensuring parcels move safely and efficiently through the hub while maintaining high standards of productivity, engagement and compliance.

If you're a confident people leader who thrives in a fast-paced environment and enjoys developing teams, we'd love to hear from you.

What You'll Be Doing

• Leading and motivating a team of Warehouse Operatives to deliver operational targets.
• Ensuring resources are deployed effectively to meet changing operational demands.
• Monitoring productivity and performance against key KPIs.
• Coaching, developing and supporting colleagues to achieve their full potential.
• Promoting a strong health & safety culture and ensuring operational compliance.
• Completing equipment and process checks to ensure operational readiness.
• Supporting the smooth and efficient flow of parcels through the National Hub operation.

What We're Looking For

Essential Experience & Skills

• Minimum of 1 year's experience in a supervisory or acting supervisory role.
• Experience managing large teams of 20+ colleagues.
• Strong leadership and people management skills.
• Ability to make decisions and solve problems in a fast-paced operational environment.
• Excellent communication and organisational skills.
• A proactive approach to improving performance and driving engagement.

What We Can Offer You

We're proud to offer a workplace where everyone can thrive. Here's what you can expect:

• At least 28 days' annual leave, including Bank Holidays.
• Excellent career progression opportunities.
• Access to flexible benefits including shopping vouchers, insurance and healthcare options.
• A supportive and inclusive working environment where you can develop and grow your career.

At Evri Premium, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring their authentic selves to work. We want our workforce to reflect the customers and communities we serve, creating an environment where every colleague feels valued, respected and empowered to succeed.

Evri Group for everyone

We’recommitted to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.

Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.