Supervisor

Everi, Inc.; Mexborough; On-site; GBP 28,000 - 36,000; Full time

Job summary

Evri is seeking an experienced operational supervisor to lead a team of Warehouse Operatives at our Barnsley Hub. You’ll drive productivity, quality and service, using KPIs and live data to stay on track and respond to changing parcel volumes.

You’ll coach colleagues, ensure accurate reporting, and maintain high health and safety standards while working closely with the Process Manager and leadership team to keep the operation running smoothly.

Qualifications

• Previous experience leading or supervising operational teams.
• Confidence managing people in a busy, target-driven environment.
• Experience working with KPIs, productivity measures or operational performance data.
• The ability to make decisions and solve problems when priorities change.
• Strong communication and organisational skills.
• A clear focus on safety, quality and service.
• Confidence using IT systems and completing operational reporting.
• A hands-on leadership style someone who's comfortable being visible on the floor and leading from the front.

Responsibilities

• Lead, motivate and manage a team of Warehouse Operatives throughout the PM operation.
• Take ownership of productivity, throughput, quality and service performance within your area.
• Use KPIs and live operational information to understand performance and take action when things aren't on track.
• Respond quickly to changing parcel volumes and operational priorities.
• Drive high standards across sortation quality, scanning accuracy, parcel and load presentation and service performance.
• Identify opportunities to reduce damages, claims and operational errors.
• Coach and develop colleagues through regular feedback, 1-2-1s, performance conversations and team briefings.
• Make sure operational reporting, documentation and records are accurate and completed on time.
• Maintain high standards of health and safety, hygiene and operational compliance.
• Work closely with the Process Manager and wider leadership team to keep the operation running effectively.
• Lead from the front, creating a culture of accountability, teamwork and consistently high standards.

Job description

Ownership of a designated operational zone, working closely with the Process Manager to deliver a safe, efficient and high-performing shift.

You’ll:

• Lead, motivate and manage a team of Warehouse Operatives throughout the PM operation.
• Take ownership of productivity, throughput, quality and service performance within your area.
• Use KPIs and live operational information to understand performance and take action when things aren't on track.
• Respond quickly to changing parcel volumes and operational priorities.
• Drive high standards across sortation quality, scanning accuracy, parcel and load presentation and service performance.
• Identify opportunities to reduce damages, claims and operational errors.
• Coach and develop colleagues through regular feedback, 1-2-1s, performance conversations and team briefings.
• Make sure operational reporting, documentation and records are accurate and completed on time.
• Maintain high standards of health and safety, hygiene and operational compliance.

Work closely with the Process Manager and wider leadership team to keep the operation running effectively.

Lead from the front, creating a culture of accountability, teamwork and consistently high standards.

What we're looking for

We're particularly interested in people who have already supervised teams within warehouse, logistics, distribution, parcel, fulfilment or another fast-paced operational environment.

You’ll need:

• Previous experience leading or supervising operational teams.
• Confidence managing people in a busy, target-driven environment.
• Experience working with KPIs, productivity measures or operational performance data.
• The ability to make decisions and solve problems when priorities change.
• Strong communication and organisational skills.
• A clear focus on safety, quality and service.
• Confidence using IT systems and completing operational reporting.
• A hands-on leadership style someone who's comfortable being visible on the floor and leading from the front.

Why join Evri?

At Barnsley Hub, strong leadership plays a key role in keeping our operation moving and ensuring parcels are processed safely, accurately and efficiently. You’ll take real responsibility for your area of the operation, working alongside the Process Manager and wider leadership team while developing your team and driving consistently high standards.

If you're an experienced operational supervisor looking for your next challenge and you're ready to make an impact,