Supervisor

Youngs; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career Pathway

Apprenticeships

Training

Development

Free Meals

Weekly pay

28 days holiday

Staff Discounts

Share Save Scheme

Company Pension Scheme

Job summary

Nell Gwynne Tavern, part of Young's, is seeking a Supervisor to oversee daily operations and lead shifts with a focus on exceptional guest experience.

You will train team members to maintain high standards, manage customer interactions, and take on key holder responsibilities to ensure smooth service.

Qualifications

• Deliver exceptional customer service and build rapport with customers and team.
• Lead shifts safely as a responsible key holder.
• Commitment to a career in hospitality with ongoing development.

Responsibilities

• Deliver exceptional customer service to guests and maintain a welcoming environment.
• Train and develop team members to ensure high service standards.
• Lead shifts safely and take responsibility as key holder.

Job description

Supervisor

Nell Gwynne Tavern

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Young's Pub's