Supervisor

Youngs; Minchinhampton; Remote; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Free Meals on duty

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

You will join Young's at The Crown in Minchinhampton as Supervisor, playing a key role in delivering exceptional customer service in a busy pub environment. You will lead shifts, train team members, and ensure smooth operation while maintaining guest satisfaction and safety standards.

The role offers progression, weekly pay, and access to training and development opportunities. Benefits include free meals on duty, generous holiday entitlement, staff discounts across Young's pubs and rooms, and a

Qualifications

• Demonstrated passion for delivering exceptional customer service.
• Ability to lead shifts and maintain safe, effective operations.
• Willingness to train and develop team members.

Responsibilities

• Lead shift operations to ensure high service standards.
• Coach and train team members to deliver excellent guest experiences.
• Maintain smooth pub operations and support management as needed.

Skills

Customer service

Team leadership

Staff training

Job description

Supervisor

The Crown is situated in the heart of Minchinhampton. A hub of the local community holding regular events. We offer the best of premium British produce alongside a wide selection of wines, spirits, cocktails and local ales in a professional, relaxed environment.

Our team is at the heart of everything that we do, as such, we offer development and progression to all team members old and new including, internal and external courses, e-learning and the opportunity to study NVQs.

All team members receive an equal amount of service charge based on hours worked and are paid weekly (unless salaried).

What We Offer OurSupervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals on duty
• Weekly pay, generous share of tips/tronc
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in aSupervisor:

As the successful Supervisor you will have a passion to deliverexceptional customer service every time and be able to buildrapport with our customers and our team to continuethe success of our pub. You will be passionate about training our team toensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shiftssafely and effectively. You will also be someone who is committed to theircareer in hospitality and we can offer ongoingdevelopment to support you as you grow and succeed with us.