Supervisor

Rituals; Manchester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Rituals in Manchester is seeking a front-line ambassador who delivers exceptional service and shares product stories to connect with every customer.

You will excel at achieving your own targets while inspiring teammates, handle complex questions with confidence, and contribute to smooth boutique operations through proactive problem-solving.

Join Rituals to embody the brand, uphold safety standards, and maintain up-to-date product knowledge through training and workshops.

Job description

Deliver amazing customer service – you know every product inside out and share their stories in ways that connect with every customer you meet.

Win at sales and bring others with you – do great at your own targets while setting the example for your team members.

Be the problem-solver customers and colleagues trust – handle complex questions and situations with confidence, while keeping the boutique running smoothly.

Represent Rituals – follow safety standards, rock the Rituals look, and keep your product knowledge up to date through training and workshops.