Sales Advisor

Rituals; Swansea; On-site; GBP 18,000 - 24,000; Full time

Job summary

Rituals in Swansea is seeking a retail teammate to welcome customers with our signature Feel-Good Experience, helping them discover products they love or gift ideas they'll adore.

You will run the register, handle deliveries, and keep the boutique looking sharp and stocked, while embodying the Rituals brand as a true ambassador through beautiful displays and attentive service for a luxury experience.

Qualifications

• Experience in customer-facing retail roles.
• Ability to meet sales targets and upsell.
• Strong brand representation and presentation skills.
• Attention to detail in product displays.

Responsibilities

• Welcome customers with Rituals tea and help them find products.
• Operate the register and handle deliveries.
• Maintain boutique displays and stock to a luxury standard.
• Act as a brand ambassador by keeping Rituals’ look and feel.

Skills

Customer service

Sales targets

Brand ambassador

Visual merchandising

POS/register

Tools

POS system

Job description

• Deliver the Feel-Good Experience – welcome customers with our signature tea, help them find their favorite products or surprise them with something they never knew they needed.
• Hit sales targets – stay sharp on the numbers and challenge yourself with small victories, like perfecting a product story or turning more customers into members.
• Handle all the retail essentials – you run the register, take deliveries, and keep the boutique looking sharp and stocked at all times.
• Be a brand ambassador – you care about how our brand looks and feels, from creating beautiful displays to rocking the Rituals look yourself, because you understand that every detail matters for a luxury brand.