Christmas Sales Advisor

Rituals; Liverpool; On-site; GBP 12,000 - 17,000; Full time

Job summary

Rituals in the United Kingdom is seeking a friendly retail assistant to welcome customers, share our signature tea rituals, and help shoppers discover products they love. You will drive sales by telling product stories, encouraging memberships, and keeping the boutique looking pristine.

You will handle the till, receive deliveries, and maintain eye-catching displays, contributing to the luxury Rituals experience customers expect when visiting our boutique in Liverpool.

Responsibilities

• Welcome customers with Rituals signature tea and help them find products they love, or surprise them with something new.
• Hit sales targets by engaging customers, telling product stories, and encouraging sign-ups to the membership program.
• Handle retail essentials: operate the till, take deliveries, and keep the boutique neat and stocked.
• Be a brand ambassador: maintain the Rituals look, create beautiful displays, and ensure every detail reflects a luxury brand.

Job description

Deliver the Feel-Good Experience – welcome customers with our signature tea, help them find their favorite products or surprise them with something they never knew they needed.

Hit sales targets – stay sharp on the numbers and challenge yourself with small victories, like perfecting a product story or turning more customers into members.

Handle all the retail essentials – you run the register, take deliveries, and keep the boutique looking sharp and stocked at all times.

Be a brand ambassador – you care about how our brand looks and feels, from creating beautiful displays to rocking the Rituals look yourself, because you understand that every detail matters for a luxury brand.