Supervisor

Boathouse, Putney; London Borough of Wandsworth; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday

Staff discount

Share Save scheme

Company pension

Job summary

The Boathouse in Putney is seeking a Supervisor to lead daily shifts and ensure exceptional service. You will oversee staff, deliver training, and maintain standards across dining spaces with a focus on hospitality excellence.

The role offers career development and a supportive team in a busy pub environment. As a Supervisor you will be a key holder, manage guest experiences, and help drive the pub's success through strong leadership and a passion for customer care.

Qualifications

• Customer-focused service experience in hospitality.
• Ability to train and motivate team members.
• Strong communication and rapport-building with customers and staff.

Responsibilities

• Lead shifts and ensure high standards of service.
• Train and develop team members to deliver excellent hospitality.
• Maintain safety and cleanliness across the pub premises.

Skills

Customer service

Team leadership

Training staff

Hospitality

Job description

Supervisor

The Boathouse is a modern 3-floor pub, situated in the heart of Putney with picturesque views of Putney Bridge. It has a multitude of spaces, both indoors and out. A pub that suits all and welcomes all. This beautiful pub is perfect for any occasion. We specialise in fish and homemade British classics. Easily accessible from Putney Bridge station or Putney over the ground.

What We Offer OurSupervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in aSupervisor:

As the successful Supervisor you will have a passion to deliverexceptional customer service every time and be able to buildrapport with our customers and our team to continuethe success of our pub. You will be passionate about training our team toensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shiftssafely and effectively. You will also be someone who is committed to theircareer in hospitality and we can offer ongoingdevelopment to support you as you grow and succeed with us.