Supervisor

Coppa Club; Haslemere; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Stream Access

50% Off Food & Soft Drinks

Free meals when on shift

Long Service Rewards

Hotel Discounts

Event Space Savings

Wellbeing Support

Retail Discounts

Apprenticeship Programmes

Enrichment Days & Team Events

Job summary

Coppa Club is seeking a motivated Supervisor to lead a busy dining floor, delivering memorable guest experiences while supporting a frontline team in a fast-paced setting.

You’ll supervise service, open/close shifts, mentor colleagues, ensure high standards of cleanliness and presentation, and liaise with management to keep service smooth.

Join a people-first culture with perks like staff meals, discounts across brands, wellbeing support, and career development opportunities at Coppa Club.

Qualifications

• Natural leader with a guest-focused mindset in a fast-paced setting.
• Ability to motivate and support a diverse frontline team.
• Calm under pressure with strong decision-making and prioritisation.

Responsibilities

• Deliver service excellence and ensure guests feel welcomed and cared for.
• Lead the floor, supervise team members, and provide hands-on support.
• Keep daily operations running, including opening/closing and cash handling.
• Grow the team through coaching and on-the-job training.
• Maintain cleanliness, hygiene and presentation standards.
• Communicate clearly with management to keep service smooth.

Skills

Leadership

Customer focus

Team spirit

Adaptability

Problem-solving

Communication

Job description

Supervisor – Coppa Club

Are you ready to step into a leadership role where every shift is an opportunity to create memorable moments? Coppa Club is looking for a motivated and guest-focused Supervisor to help guide our team and deliver exceptional dining experiences in a vibrant, people-first environment.

Why Coppa Club?

We’re more than a restaurant—we’re a clubhouse for locals, and that includes our team. Here’s what you’ll enjoy:

• Stream Access – Track, manage, and access your earnings instantly.
• 50% Off Food & Soft Drinks – Across all our brands.
• Free meals when on shift – a selected menu for you to choose from when on your break
• Long Service Rewards – such as extra holidays and access to private healthcare.
• Hotel Discounts – Reduced rates at our award-winning properties.
• Event Space Savings – 50% off private hire bookings.
• Wellbeing Support – Mental health, legal guidance, and financial advice.
• Retail Discounts – Enjoy savings from top brands.
• Apprenticeship Programmes – Tailored to your career goals.
• Enrichment Days & Team Events – Because fun matters too.

What You Bring

We’re looking for a natural leader who thrives in a fast-paced, guest-focused setting:

• Customer focus: You’re passionate about creating warm, memorable experiences.
• Team spirit: You collaborate across all levels and lead by example.
• Adaptability: You stay calm and focused when things get busy.
• Leadership: You motivate others and help the team reach its full potential.
• Problem-solving: You think on your feet and make sound decisions under pressure.

What You’ll Do

As a Supervisor, you’ll play a key role in shaping the guest experience and supporting the team:

• Deliver service excellence: Ensure every guest feels welcomed, cared for, and delighted.
• Lead the floor: Supervise team members and provide hands‑on support throughout service.
• Keep things running: Assist with daily operations, including opening/closing, cash handling, and guest queries.
• Grow the team: Support training and development to build confidence and capability.
• Maintain standards: Ensure cleanliness, hygiene, and presentation are always top-notch.
• Communicate clearly: Liaise with management and departments to keep service smooth and efficient.

At Coppa Club, we’re proud to be an equal opportunities employer. We welcome people from all backgrounds to be part of our team. Diversity makes us stronger, and inclusion keeps us real.