Supervisor - Haslemere

Coppa Club; Haslemere; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Stream Access

50% Off Food & Soft Drinks

Free meals on shift

Long Service Rewards

Hotel Discounts

Event Space Savings

Wellbeing Support

Retail Discounts

Apprenticeship Programmes

Enrichment Days & Team Events

Job summary

Coppa Club is seeking a motivated Supervisor to guide our team and elevate the guest dining experience in a fast-paced, people-first setting.

You will lead floor operations, supervise colleagues, support training, and ensure service standards, cleanliness and presentation are consistently exceptional. This role focuses on guest-focused leadership and hands-on collaboration across departments to deliver memorable moments.

Qualifications

Responsibilities

• Deliver service excellence and guest satisfaction on every shift.
• Lead the floor and supervise team members.
• Assist with daily operations including opening/closing and cash handling.
• Support training and development to boost team capability.
• Maintain cleanliness, hygiene and presentation to top standards.
• Communicate with management to keep service smooth and efficient.

Job description

As a Supervisor, you'll play a key role in shaping the guest experience and supporting the team:

• Deliver service excellence: Ensure every guest feels welcomed, cared for, and delighted.
• Lead the floor: Supervise team members and provide hands-on support throughout service.
• Keep things running: Assist with daily operations, including opening/closing, cash handling, and guest queries.
• Grow the team: Support training and development to build confidence and capability.
• Maintain standards: Ensure cleanliness, hygiene, and presentation are always top-notch.
• Communicate clearly: Liaise with management and departments to keep service smooth and efficient.

  Are you ready to step into a leadership role where every shift is an opportunity to create memorable moments? Coppa Club is looking for a motivated and guest-focused Supervisor to help guide our team and deliver exceptional dining experiences in a vibrant, people-first environment., We're looking for a natural leader who thrives in a fast-paced, guest-focused setting:

• Customer focus: You're passionate about creating warm, memorable experiences.
• Team spirit: You collaborate across all levels and lead by example.
• Adaptability: You stay calm and focused when things get busy.
• Leadership: You motivate others and help the team reach its full potential.
• Problem-solving: You think on your feet and make sound decisions under pressure.

  We're more than a restaurant-we're a clubhouse for locals, and that includes our team. Here's what you'll enjoy:

• Stream Access - Track, manage, and access your earnings instantly.
• 50% Off Food & Soft Drinks - Across all our brands.
• Free meals when on shift - a selected menu for you to choose from when on your break
• Long Service Rewards - such as extra holidays and access to private healthcare.
• Hotel Discounts - Reduced rates at our award-winning properties.
• Event Space Savings - 50% off private hire bookings.
• Wellbeing Support - Mental health, legal guidance, and financial advice.
• Retail Discounts - Enjoy savings from top brands.
• Apprenticeship Programmes - Tailored to your career goals.
• Enrichment Days & Team Events - Because fun matters too.