Supervisor

Coppa Club; Guildford; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Stream Access

50% Off Food & Soft Drinks

Free meals on shift

Long Service Rewards

Hotel Discounts

Event Space Savings

Wellbeing Support

Retail Discounts

Apprenticeship Programmes

Enrichment Days & Team Events

Job summary

Coppa Club in Guildford is seeking a motivated Supervisor to lead a fast-paced team and deliver memorable dining experiences. You will guide floor staff, ensure smooth service, and uphold the brand’s guest‑focused standards.

As a Supervisor you’ll manage opening/closing duties, assist guests with queries, and support training to grow a capable team while maintaining cleanliness and presentation at all times.

Qualifications

• Leadership and guest-focused mindset required.
• Ability to supervise on the floor and support service.
• Strong problem-solving and adaptability under pressure.
• Commitment to cleanliness, hygiene and presentation.

Responsibilities

• Deliver service excellence to make guests feel welcomed and delighted.
• Lead the floor and provide hands-on support during service.
• Assist with opening/closing, cash handling, and guest queries.
• Grow the team through training and development.
• Maintain standards of cleanliness and presentation.
• Communicate clearly with management and departments.

Job description

Supervisor – Coppa Club

Are you ready to step into a leadership role where every shift is an opportunity to create memorable moments? Coppa Club is looking for a motivated and guest-focused Supervisor to help guide our team and deliver exceptional dining experiences in a vibrant, people-first environment.

Why Coppa Club?

We’re more than a restaurant—we’re a clubhouse for locals, and that includes our team. Here’s what you’ll enjoy:

• Stream Access – Track, manage, and access your earnings instantly.
• 50% Off Food & Soft Drinks – Across all our brands.
• Free meals when on shift – a selected menu for you to choose from when on your break
• Long Service Rewards – such as extra holidays and access to private healthcare.
• Hotel Discounts – Reduced rates at our award-winning properties.
• Event Space Savings – 50% off private hire bookings.
• Wellbeing Support – Mental health, legal guidance, and financial advice.
• Retail Discounts – Enjoy savings from top brands.
• Apprenticeship Programmes – Tailored to your career goals.
• Enrichment Days & Team Events – Because fun matters too.

What You Bring

We’re looking for a natural leader who thrives in a fast-paced, guest-focused setting:

• Customer focus: You’re passionate about creating warm, memorable experiences.
• Team spirit: You collaborate across all levels and lead by example.
• Adaptability: You stay calm and focused when things get busy.
• Leadership: You motivate others and help the team reach its full potential.
• Problem-solving: You think on your feet and make sound decisions under pressure.

What You’ll Do

As a Supervisor, you’ll play a key role in shaping the guest experience and supporting the team:

• Deliver service excellence: Ensure every guest feels welcomed, cared for, and delighted.
• Lead the floor: Supervise team members and provide hands‑on support throughout service.
• Keep things running: Assist with daily operations, including opening/closing, cash handling, and guest queries.
• Grow the team: Support training and development to build confidence and capability.
• Maintain standards: Ensure cleanliness, hygiene, and presentation are always top‑notch.
• Communicate clearly: Liaise with management and departments to keep service smooth and efficient.

Ready to lead with heart and make a real impact?

At Coppa Club, we’re proud to be an equal opportunities employer. We welcome people from all backgrounds to be part of our team. Diversity makes us stronger, and inclusion keeps us real.