Supervisor

Crew Clothing Company; Gretna; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Uniform contribution

Pension plan

Referral program

Professional development

Empowering work environment

Job summary

Crew Clothing Company in Gretna is seeking a part-time Supervisor to support the store manager in driving sales and improving KPI performance. You will help recruit, retain and develop the team and ensure a superior shopping experience through strong visual merchandising.

The role requires 16 hours per week with a focus on customer service excellence, brand standards and multi-channel sales. Benefits reflect the store’s supportive culture and professional development opportunities.

Qualifications

• Previous customer service experience required.
• Retail experience preferred.
• Comfort working in a luxury fashion environment.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and brand.
• Provide accurate product information including features, benefits and stock availability.
• Promote multi-channel shopping options to maximise customer satisfaction.
• Create an inviting and welcoming atmosphere for customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility to meet store needs.

Skills

Customer service

Good communication

Experience in retail

Cash handling

Visual merchandising

Job description

16 hours per week

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

Supervisor - Part Time

16 hours per week

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose Of The Role

To assist the manager in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience

Essential

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable

• Good IT skills
• Experience of working in a luxury fashion brand

Benefits

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you look and feel professional without the extra cost.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth. Subject to T&C's.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth

Skills

• Fashion Retail
• Customer Service
• cash handling
• visual merchandising