Supervisor

Crew Clothing Company; East Grinstead; On-site; GBP 16,000 - 21,000; Part time

Benefits offered by this job

Uniform contribution

Future‑focused pension plan

Rewarding referral program

Comprehensive professional development

Empowering work environment

Job summary

Crew Clothing Company in East Grinstead is seeking a part-time Supervisor (30 hours per week) to support the store manager in driving sales, KPI improvements, and staff development. You will help recruit, motivate and coach the team, while maintaining exceptional visual merchandising standards to create a memorable shopping experience.

The role emphasizes collaboration, kindness and creativity, with a focus on guest experience and delivering consistent store performance across all touchpoints.

Qualifications

• Customer service and retail experience are essential.
• Excellent communication skills for team and customers.
• Knowledgeable about stock and product features is beneficial.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand.
• Provide accurate information about product features and stock availability.
• Promote multi-channel shopping options to ensure customer satisfaction.
• Provide an inviting and welcoming atmosphere for customers.
• Process sales transactions in line with company guidelines.
• Demonstrate flexibility to meet store needs.

Skills

Customer service

Communication skills

Retail experience

Tools

IT skills

Job description

30 hours per week. At Crew Clothing, we believe clothes are about so much more than ‘just clothes’. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

Supervisor – Part Time

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose Of The Role

To assist the manager in driving consistent improvement to the store’s sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi‑channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience

Essential

• Customer service focused
  • Good communication skills
  • Experience in retail industry

Desirable

• Good IT skills
  • Experience of working in a luxury fashion brand

Benefits

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future‑Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth. Subject to T&C's.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth

Skills

• Fashion Retail
• Customer Service
• Cash handling
• Visual merchandising