Supervisor

Youngs; Carshalton; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Career pathway

Free meals

Weekly pay

28 days holiday

Pubs discount

Overnight stays discount

Share save scheme

Company pension

Job summary

The Greyhound Carshalton is seeking an experienced Supervisor to lead a team across bar and dining operations during a busy lunch service. You will also check guests in for rooms and help with guest services in a bustling premium pub environment.

As a key holder, you will train staff, oversee shifts, and maintain high standards of hospitality, delivering warm, consistent service to guests throughout the day.

Qualifications

• Experience leading a team in hospitality settings.
• Strong customer service focus with guest rapport.
• Ability to train and develop junior staff.
• Familiarity with hospitality operations and standards.

Responsibilities

• Lead shifts and manage bar/dining room service.
• Ensure guest satisfaction through service excellence.
• Train staff to maintain knowledge and standards.

Skills

Team leadership

Customer service

Training staff

Hospitality knowledge

Shift management

Tools

Booking system

Job description

Supervisor, Greyhound Carshalton, 5 days a week

We're looking for an experienced Supervisor for the Greyhound in Carshalton. The ideal candidate has experience leading a team on a section of the business. We are a busy community pub, and you'll be as at home pouring pints and leading a team behind the bar as you are directing service in a dining room during a busy lunch service. In return, we will train you up and give you experience at dealing with the guests who stay over in our rooms - you'll learn to check in guests and get comfortable with our booking system. A perfect next step for an experienced supervisor who is looking to improve their skills and knowledge in a busy premium pub.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.