Supervisor

The Ye Olde Mitre, Holborn; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Discounted hotel stays

Healthcare cash plan

Wagestream access

Full induction and training

Online benefits platform

Job summary

Fuller’s Ye Old Mitre in London is seeking a Supervisor to lead a busy pub team. You will keep spirits high, ensure guests receive attentive service, and help drive daily operations in a fast-paced setting.

We offer 25% food and drink discount, weekly tips, training, and access to Wagestream for on-demand pay. Opportunities across pubs and hotels, plus career growth within the Fuller’s family.

Qualifications

• Experience leading hospitality teams in a busy pub or hotel.
• Strong communication and people skills.
• Passion for fresh food and engaging service.

Responsibilities

• Lead a team to maintain high spirits and guest satisfaction.
• Provide hands-on leadership and train new team members.
• Deliver exceptional guest service in a fast-paced environment.

Skills

Team leadership

Guest service

Communication

Staff training

Hospitality knowledge

Job description

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the right way, being part of the family, celebrating individuality and always asking what's next? - define the essence of who we are.

One of London's oldest pubs, the Ye Old Mitre is best-known for its real ales and 'English Tapas'. Attracting a diverse mix of tourist visitors, the pub can get busy - expect a high-speed environment and a busy, buzzing atmosphere.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.