Supervisor

The Counting House, Cornhill; City Of London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Discount on food and drink

Tip payments weekly

Wagestream available to access earned 

Discounted hotel stays

Online benefits platform access

Job summary

The Counting House, part of Fuller's Family, is a grand pub in London’s financial district seeking a proactive supervisor. You will lead the team, ensure seamless service, and uphold high standards of hospitality.

Join a collaborative environment with ongoing training, attractive staff benefits, and opportunities to grow within Fuller's pubs and hotels. This role emphasizes guest experience and team leadership in a dynamic city setting.

Qualifications

• Strong leadership with ability to keep team spirits high and guests happy.
• Hands-on leader with a positive attitude.
• Willing to train and guide new team members.
• Excellent communication skills.
• Passion for fresh food and great wines and engaging service.

Responsibilities

• Supervise and motivate front-of-house and bar staff to maintain high service standards.
• Ensure guest satisfaction by delivering attentive and friendly service.
• Train new team members and maintain team readiness during shifts.

Skills

Leadership

Communication

Training

Guest service

Food & wine passion

Job description

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the right way, being part of the family, celebrating individuality and always asking what's next? - define the essence of who we are.

The Counting House is a grand old pub in London's financial sector - expect big crowds of city professionals for post-work drinks in the week. At weekends, the pub is a popular venue for wedding celebrations.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.