Supervisor

The Parcel Yard, King's Cross Station; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Hotel discounts

My Fuller’s benefits

Healthcare plan

Induction & training

Wagestream access

Career development

Job summary

The Parcel Yard at King’s Cross Station, operated by Fuller’s, is seeking a Supervisor to lead daily service and ensure guest satisfaction in a busy pub environment.

You will manage the team, uphold high standards of food and drink service, and assist in training new staff while maintaining a positive, hands-on leadership style. This on-site role offers induction and ongoing development within a supportive family-like culture.

Qualifications

• Experience as supervisor in hospitality or pubs.
• Able to keep team spirits high and guests happy.
• Hands-on leader with a positive attitude.
• Excellent communication skills and guest focus.

Skills

Team leadership

Guest service

Communication skills

Training new staff

Food & beverage knowledge

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

One of London's busiest pubs, The Parcel Yard serves high numbers of commuters in the bustling environment of King's Cross Station. Open early, service here runs from breakfast right through until dinner.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.