Supervisor

The Parcel Yard, King's Cross Station; Camden Town; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

25% discount on food and drink

Weekly tips

Discounted hotel stays

Healthcare Cash Plan

My Fuller’s platform access

Wagestream access

Full induction and training

Job summary

The Parcel Yard at King's Cross is recruiting a Supervisor to lead a friendly team in a fast-paced pub environment. You’ll inspire guest satisfaction, train new team members and uphold our high service standards.

We offer extensive benefits including food and drink discounts, weekly tips, healthcare plan and Wagestream access, plus ongoing training and career development within Fuller’s pubs and hotels.

Qualifications

• Leadership experience in a fast-paced hospitality setting.
• Strong guest-service orientation and problem-solving skills.
• Clear, friendly communication with staff and guests.
• Experience training new team members and delivering feedback.

Skills

Team leadership

Guest service

Communication skills

Training new staff

Food & service passion

Tools

Point-of-sale systems

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

One of London's busiest pubs, The Parcel Yard serves high numbers of commuters in the bustling environment of King's Cross Station. Open early, service here runs from breakfast right through until dinner.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.