Supervisor

Thomas Franks; Glastonbury; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free meals on duty

Cycle to work

Volunteer leave

Enhanced maternity/paternity leave

Team & company social events

Job summary

Thomas Franks is seeking a Supervisor at our Glastonbury site to lead a fast-paced catering operation within a school setting. You will supervise staff, ensure compliance with food safety standards and allergen controls, and support service across meals and hospitality areas.

The role requires hospitality experience, teamwork, and strong English communication. We offer training, career progression, staff benefits, and a supportive work environment.

Qualifications

• Hospitality experience required.
• Proactive, organised and detail-oriented.
• Strong team collaboration and communication skills.
• Good written and spoken English.

Responsibilities

• Oversee the hospitality operation.
• Ensure food standards, hygiene and allergen control are followed.
• Support the team with serving customers and replenishing stocks.
• Make hot drinks and assist with barista duties.
• Contribute to a positive customer experience.

Skills

Hospitality experience

Team player

Attention to detail

Verbal English

Written English

Job description

Contract: Full Time , Permanent
Salary: 13.79
Hours: 40 per week

An independent co-educational day and boarding school for pupils aged 2 to 13 in Glastonbury, Somerset. Catering for around 550 students and teachers daily. We provide a core feeding offer of breakfast, lunch and supper, along with vibrant hospitality provision. This is a 52 week contract and operates 7 days a week, with additional weekend residential activity for boarders. A key benefit to this location is the extensive campus setting and outstanding facilities in the heart of the Somerset countryside.

We are looking for a Supervisor to join our team at one of our prestigious locations in Glastonbury.

You will ideally have previous experience of working within a fast-paced catering environment as a hospitality assistant or supervisor.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To oversee the hospitality operation
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
• To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential).

You will have the following skills:

• Hospitality experience required
• An all-round team player
• Organised with attention to detail
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred
• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.